57 Reviews
Write a ReviewDealership Experience
14 yrs, 6 mos
Industry Experience
22 yrs, 5 mos
57 Reviews of Brian Humphrey
April 22, 2020
Jason was a joy to work with. He didn’t pressure me over anything and he was very knowledgeable on the vehicle that I purchased. over anything and he was very knowledgeable on the vehicle that I purchased. More
Other Employees Tagged: Jason Cappilla
March 10, 2020
Straightforward, helpful, friendly and fair I was really not intending to buy a car this soon, instead just visiting several area dealerships to do a little research and test a few out. This wa I was really not intending to buy a car this soon, instead just visiting several area dealerships to do a little research and test a few out. This was my 4th stop in that process, but was the last one that I had on my "must see" list of potential vehicles. Jason was very helpful from the word go, knowledgeable about the vehicle, and easy to talk to. He was obviously eager to make the sale, but not pushy. He was better able to answer specific questions about features, function, options, etc. than any of the other dealers that I visited (except the Toyota dealer, who was also on top of everything, but the overall pace of the dealership was so busy that it felt more frenetic.) There was a bit of that back and forth with the wizard behind the curtain about negotiating a deal that none of us ever enjoy, but it did not drag on long and we were able to lay out reasonable terms quickly. I had a pretty good idea of what I wanted and what I didn't, and they had what I wanted in stock and gave me a reasonable offer, without trying to push other things that I didn't want or need. So I decided to limit my potential exposure to standard auto buying misery and got a deal done quickly, easily, and without a lot of time or hassle. More
Other Employees Tagged: John Justice, Jason Cappilla
February 24, 2020
OVERRAL GREAT SERVICE JOEL WAS GREAT FROM THE MOMENT I PULLED ON THE LOT. MY PROCESS FROM START TO FINISH ON BUYING MY NEW CAR WAS NOTHING SHORT OF AWESOME. I WOULD DEFINIT JOEL WAS GREAT FROM THE MOMENT I PULLED ON THE LOT. MY PROCESS FROM START TO FINISH ON BUYING MY NEW CAR WAS NOTHING SHORT OF AWESOME. I WOULD DEFINITELY RECOMMEND HIM AND AMARILLO HYUNDAI =) More
Other Employees Tagged: Joe Neush, Jason Cappilla , JOEL HERNANDEZ
February 13, 2020
Excellent Customer Service I was given great customer service during and after my purchase. My salesman took the time to show me all the features of my Tucson. He helped me set I was given great customer service during and after my purchase. My salesman took the time to show me all the features of my Tucson. He helped me set up the app and also made sure everything worked before I left. The facility itself was clean and in excellent shape. Brian in F&I provided me with all the knowledge in making the final decisions of my purchase. Roger and John both introduced themselves and showed appreciation for my purchase. More
Other Employees Tagged: John Justice, Jason Cappilla , Roger Akers
January 30, 2020
I live 200 miles away, and was only "just looking" for a red Tucson to replace my leased vehicle. Jason Capilla listened to all that I wanted and the financing I was interested in and he told me he would g red Tucson to replace my leased vehicle. Jason Capilla listened to all that I wanted and the financing I was interested in and he told me he would get back with me in a few minutes. And he did! And throughout our discussions he mentioned Tri-State would deliver my vehicle to me without me having to make the 200-mile trip. Though they did not have the exact vehicle in stock that I wanted they found it for me. That very evening we completed negotiations, signed the paperwork and Tri-State sent someone to me to do all of that and to pick up my car. They brought me a brand new vehicle to drive while they were readying the car that I purchased. I'm setting in my home looking at the beautiful new red Hyundai Tucson sitting in my driveway. Could not be happier with the courtesy and the service of this dealership and specifically of Jason and Brian the two that I worked with. Big thumbs up from Kansas. More
Other Employees Tagged: Jason Cappilla
December 19, 2019
I appreciate the not so pushy sell Jason Cappilla showed us. He answered all questions thoroughly and was such a big help in all areas of concern. I think he went over and beyond with meeting all our need us. He answered all questions thoroughly and was such a big help in all areas of concern. I think he went over and beyond with meeting all our needs and I would recommend anybody to him More
Other Employees Tagged: Rhonda Rose, Jason Cappilla
November 18, 2019
My experience was awesome, Jason Cappilla was my sales agent. He was very knowledgeable, friendly, and not pushy at all. Gave me a very good deal. Also, Rhonda at the front de Jason Cappilla was my sales agent. He was very knowledgeable, friendly, and not pushy at all. Gave me a very good deal. Also, Rhonda at the front desk was very helpful and friendly. Brian Humphrey was awesome. He explained the Gap ins. and warranties to me and what would be best for me in the long run. More
Other Employees Tagged: Rhonda Rose, Jason Cappilla
August 02, 2019
It was a great day at Amarillo Hyundai I had been waiting for the Palisade to debut, and I called and asked what they had, Jason was quick on it and I went right down and test drove the Pal I had been waiting for the Palisade to debut, and I called and asked what they had, Jason was quick on it and I went right down and test drove the Palisade....my salesman was young but very knowledgeable about this new vehicle, and so kind and funny....I gave him my info, and afterwork that same day ….made the deal...smooth and no problems.....and that folks is how a car deal should be...….if you ever bought a new vehicle...……...you know sometimes its a long wait and the long paperwork.zzzzzzzzzzzzzzz....blah blah, been there and done that......but these guys know their stuff and know the drill...easy peezy! Thank you Jason Cappilla my sales guy...Brian Humphrey in finance and Miss Rhonda Rose...you peeps are awesome! I will be sending you some biz!!!! More
Other Employees Tagged: Rhonda Rose, Jason Cappilla
July 11, 2019
Thanks for being so friendly Thanks for being being Patience, friendly and for all the help to get a good deal and the time you guys take and explain about the extent guaranty. Th Thanks for being being Patience, friendly and for all the help to get a good deal and the time you guys take and explain about the extent guaranty. Thanks again Conner More
Other Employees Tagged: Conner
July 08, 2019
Great customer service everyone was very friendly and willing to help with anything and find the perfect vehicle for you would definitely recommend to anyone everyone was very friendly and willing to help with anything and find the perfect vehicle for you would definitely recommend to anyone More
Other Employees Tagged: Rhonda Rose , Jason cappella