Brian Ingram | Page 24

Disappointed When I took my car for an oil change they wrecked something on it and had to get a replacement part. Then they called me to schedule another appointme When I took my car for an oil change they wrecked something on it and had to get a replacement part. Then they called me to schedule another appointment and they fixed what they wrecked. No apology. No coupon. Nothing. It was so rude. I was the one who was inconvenienced. They should have given me a free oil change or something. More

by DML Verified Customer Verified Customer

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Oil change The guy who handled my car repairs is excellent, he friendly, love to joke around with me, just excellent all the way around. Paying the bill, the yo The guy who handled my car repairs is excellent, he friendly, love to joke around with me, just excellent all the way around. Paying the bill, the young woman had such a pleasant attitude More

by claudie.woods Verified Customer Verified Customer

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Amazing service department Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean Service Manager Brian was quick to get our vehicle in for service. My appointment was smooth throughout the whole process plus car was nice and clean. More

by bgergely Verified Customer Verified Customer

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Took GREAT care of me! I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic con I had to bring my Pilot in because I had multiple warning lights on the dash. Upon initial review it was determined that I needed a new catalytic converter, but they were unable to determine what was causing the other error code. Once the part arrived, I brought my Pilot back in and they determined the fuel injectors were bad. Everything was covered under warranty, and I had no issues. I also had a coupon for a free mini detail. My car looked AMAZING when I got it back. Being a single mom with 2 s children you can imagine what my car looked like before. They went over and above expectations to get my car fixed and beautifully clean for me! Thank you SO much! More

by andr2chr Verified Customer Verified Customer

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Very Pleasant Experience The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was v The oil change and tire rotation was done in a very timely manner and Brian is a very pleasant person to deal with. His computer was down and he was very apologetic, although it certainly wasn't his fault. More

by MHR Verified Customer Verified Customer

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General Service Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely mann Second time bringing my HR-V in for routine service and very happy with results. The team takes good care of their customers and with in a timely manner. More

by nepiszeb Verified Customer Verified Customer

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Roof rack installing details neglected This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. This dealer was attempting to provide adjustable roofracks, since the Honda racks that were sold when I bought the vehicle two months ago - were not. Although, they had to purchase non-Honda racks to install, the details of the installation (measurements) were terrible.. The racks were out of alignment by over three (3) inches - and out of parallel by nearly two (2) inches. More

by Jaws Verified Customer Verified Customer

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Oil change and tire rotation I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a t I stopped in an hour early for an oil change and tire rotation hoping for the best and I wasn't disappointed. They happily got me in and saved me a trip from running across town. More

by DeGroot11 Verified Customer Verified Customer

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Awesome oil change Brian Ingram help with my car and he was very nice and didn’t keep me waiting for my car. He estimated the time it would be done and it didn’t take an Brian Ingram help with my car and he was very nice and didn’t keep me waiting for my car. He estimated the time it would be done and it didn’t take any longer than he said. That is very important! More

by DC Verified Customer Verified Customer

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TopNotch I appreciated the quickness of diagnosing the problem fixing the problem and then working around my schedule to give me the car when I needed it. I appreciated the quickness of diagnosing the problem fixing the problem and then working around my schedule to give me the car when I needed it. More

by Dbh Verified Customer Verified Customer

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