Brian Kutzor
Brian Kutzor at Audi Wyoming Valley

Brian Kutzor | Page 76

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
947 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

21 yrs, 5 mos

4.9

947 Reviews

Write a Review

947 Reviews of Brian Kutzor

April 25, 2023

Dealership Rating
Employee Rating

Clean respectful and will mannered customer service was above and beyond everything was in place was wonderful More

by mdg52193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas , John Strobel

April 23, 2023

Dealership Rating
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Very professional and responsive. Service completion time as expected and thorough. Staff very helpful and courteous. More

by TPFCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Maximowicz

April 22, 2023

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The staff are always very helpful and friendly. They are committed to assisting the customers. More

by josephrmontanez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Maximowicz

April 20, 2023

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Employee Rating

I always am very pleased with the Audi Wyoming Valley staff. The recent valet service was great as was Service correcting the problem with the two recalls Though, I bought my Q5 with 12,000 miles o More

by Joan.symanski
Service Price Transparency
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Recommend Dealer
Yes

April 20, 2023

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Brian (service) and Lisa (receptionist) were very nice, accommodating and understanding during my unexpected situation. More

by Christine
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Maximowicz

April 19, 2023

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Audi Wyoming Valley has always taken care of our vehicle. Brian and team are nothing but professional and communication is very good. More

by ccroberts
Service Price Transparency
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Recommend Dealer
Yes

April 19, 2023

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My wife and I were happy with the service we received. Brian and John are always a pleasure to interact with. The facility inside and out always looks very well kept. More

by R.OLASKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Strobel

Apr 19, 2023

Audi Wyoming Valley responded

Thank you for taking the time to leave a review of our services. We are delighted to hear that you and your wife were happy with the service you received and that you found Brian and John to be a pleasure to interact with. We believe that providing excellent customer service is key to building long-lasting relationships with our customers, and we are glad to hear that our team members were able to deliver on this front. We are also thrilled to hear that you found our facility to be well-maintained, both inside and out. We take great pride in ensuring that our facility is always clean and tidy, as we want our customers to feel comfortable and confident in the services we provide. Your positive feedback is a testament to the hard work of our team and serves as motivation to continue providing excellent service and facilities. Once again, thank you for your kind words and for choosing our business. We look forward to serving you and your family in the future.

April 18, 2023

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I’ve always had a great experience with the service department. Work is always done on time. Brian is always very professional More

by BXBOMB23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

Apr 19, 2023

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have always had a great experience with our service department and that Brian has been a standout professional. Our team takes pride in providing top-notch service and ensuring that all work is done in a timely manner. It's great to know that we've been able to meet your expectations consistently. Once again, thank you for your kind words and for choosing us as your service provider. We look forward to continuing to provide you with exceptional service in the future.

April 18, 2023

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Employee Rating

Service is always timely and the staff is friendly and knowledgeable. Wouldn't take my car anywhere else More

by lpnrose63
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 19, 2023

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you have consistently received timely and friendly service from our staff. Providing excellent service and expertise is something that we take great pride in, and we're grateful to have earned your loyalty. We appreciate your trust in us and look forward to continuing to provide you with the same level of service in the future. Thanks again for choosing us as your go-to car service provider!

April 14, 2023

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Employee Rating

Brian k. Is an excellent service advisor! He always takes care of his customers, too. More

by MABOTTARO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience with our service advisor, Brian. It's always our goal to provide the best possible service to our customers, and we're glad to hear that Brian took great care of you. We appreciate your kind words about Brian and his dedication to ensuring his customers are taken care of. It's always great to hear feedback like this, as it lets us know we're on the right track. Thank you for choosing our dealership for your service needs, and we look forward to serving you in the future

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