Brian Lares
Brian Lares at Campbell Ford

Brian Lares | Page 29

General Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.9
365 Reviews

Dealership Experience

26 yrs, 7 mos

Industry Experience

37 yrs, 3 mos

Languages Spoken

English English

4.9

365 Reviews

Write a Review

365 Reviews of Brian Lares

January 17, 2019

Dealership Rating
Employee Rating

Worth the wait It took many months to receive my 2019 Lincoln MKT; but it was not the fault of Campbell Ford. They kept me informed during the entire wait, and when More

by Suekinnucan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Jan 17, 2019

Campbell Ford responded

Thank you for your kind words and understanding. Your new Lincoln is beautiful! I am glad to hear Erik and the sales team were able to keep you up to date on the building of your MKT, hopefully it was worth the wait. Thank you for being a dedicated Campbell Ford Lincoln family member.

January 17, 2019

Dealership Rating
Employee Rating

over the top all the employees work is over the top . excellent the time to do the best shows . this is where I tell all to go thanks More

by Mercury_Weedless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher , sandy

Jan 17, 2019

Campbell Ford responded

Thank you for expressing your loyalty and support! It truly means a lot to hear how everyone at Campbell Ford Lincoln strives to give the best customer service.

January 14, 2019

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Employee Rating

Excellent experience Campbell Ford exceeded our expectations with ordering a new van for our school. Jason and Doug have always supported Niles Athletics, and we had a gr More

by Niles Athletics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Jan 16, 2019

Campbell Ford responded

Thank you for your kindness. Campbell Ford Lincoln strives to be involved with our community and it means the world to us to be able to help you and Niles Athletics. Thank you again and hope your van is everything you need!

January 07, 2019

Dealership Rating
Employee Rating

Made to feel #1 Salespersons made my husband and I feel like we were #1. Was upgraded with a lesser payment because new rebates came through at the time we were getti More

by COWBOYSFAN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher , Atlantis Asher, Andy Bell

Jan 07, 2019

Campbell Ford responded

Your review makes me proud of the Campbell Ford Lincoln staff. It was the right thing to do to make sure you were getting the best your dollar can buy. I hope you are enjoying your new crossover, the color is fun! Thank for trusting Campbell Ford Lincoln with your purchase. We are proud and thank you to have you as a faithful dealership partner.

January 07, 2019

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Employee Rating

Great service and great knowledge Everything from salesman to office help to General Sales manager was amazing! I appreciate the time each person took to make my car shopping experien More

by Lisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad , Atlantis Asher, Dan Marshall, Elliott Lares in detailing. Great job!!

Jan 07, 2019

Campbell Ford responded

Thank you for your kind words. Reviews like your's makes all effort by our staff worth while. We strive to make your purchase completely stress free. Thank you for acknowledging all staff members involved. We are proud to have you as a Campbell Ford Lincoln family member!

January 02, 2019

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Employee Rating

Worst ford dealer ever We were convinced to finance the car with ford motor credit for an incentive. We were told we could immediately re-finance with our credit union. Thi More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Blad , Jack Bell

Jan 02, 2019

Campbell Ford responded

We apologize for your negative experience. At Campbell Ford Lincoln we are committed to fair, honest and upfront information. It’s unfortunate that there was miscommunication about the best way to handle your refinancing situation. I know you have been in contact with several staff members and have been advised of how to correct your titling and lienholder situation and the proper timing of events to insure your refinancing went smoothly. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

January 02, 2019

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Employee Rating

Great experience! Erik and Atlantis went above and beyond to help me with the purchase of my new car. Loved working with them! Their helpfulness and kindness will not b More

by unc42am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad , Atlantis Asher

Jan 02, 2019

Campbell Ford responded

On behalf us all of us at Campbell Ford Lincoln, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Erik and Atlantis. Our team of professionals are dedicated to providing you and everyone involved in the decision the best customer service possible. I know your situation isn't an everyday transaction for any dealership and I am so happy we were able to accommodate you and your needs. I know Atlantis is particularly touched by your kindness and you honoring her by naming your new Lincoln after her. Please know if there is anything you need even miles and states away please call us and we will do our best to help. I hope you and your amazing family have a terrific new year.

January 02, 2019

Dealership Rating
Employee Rating

Great Dealership! I had a great overall experience in leasing my new car from Campbells! All of the employees I spoke were very friendly, yet professional. Eric was ver More

by adz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad

Jan 02, 2019

Campbell Ford responded

Thank you for giving Campbell Ford Lincoln a shot and for leaving us this review. I am glad you are happy with the service and ease of purchasing a new vehicle. We like to keep things positive and with an upbeat vibe. Remember if you have any questions about the technology of the vehicle or if you need any service please don't hesitate to call on us. I hope you have a super new year. Thank you again for your kindness.

January 02, 2019

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Employee Rating

Wonderful experience purchasing Lincoln SUV The experience was professional, informative, and accommodating to our schedule. They wanted to be sure we knew the product and to know what we wanted More

by Lincoln 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad , Atlantis Asher

Jan 02, 2019

Campbell Ford responded

We are incredibly grateful for your kindness. Campbell Ford Lincoln values our customers and strives to make each purchase a personal experience. It's families like your's that make our job a delight. Thank you again for your kindness. I hope the new year is kind to you.

January 01, 2019

Dealership Rating
Employee Rating

Great experience Dan did a great job listening to what I was looking for and what the situation was. We were able to a much more dependable car without being pressured More

by corier14
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dan Marshall

Jan 02, 2019

Campbell Ford responded

Thank you for the great review! We work hard to meet exceptions like yours and I am glad we succeeded. Once your purchase is complete doesn't mean it's over. If you need anything at all please contact us, if you have questions about your new vehicle know you can stop in any time. I hope the new year is kind to you and your family.

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