Brian Lares | Page 36

Couldn’t have been better Dan was amazing he did all he could to get me in a new car and I ended up going home in a newer car than I believed I would get. He was patient and I Dan was amazing he did all he could to get me in a new car and I ended up going home in a newer car than I believed I would get. He was patient and I couldn’t be happier with his service More

by MAZZ6213 Verified Customer Verified Customer

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Very disappointing, 3rd new vehicle purchased & feel duped! This is the 3rd new vehicle I have purchased from this dealership and I feel duped. The 2018 F150 I ultimately purchased was presented as a new truck This is the 3rd new vehicle I have purchased from this dealership and I feel duped. The 2018 F150 I ultimately purchased was presented as a new truck even though it had 2K dealership driven miles on it. Drove the vehicle in dusk conditions and made the deal that night. The next day, after signing the paperwork, I walked out to look at the vehicle in full daylight and was appalled! If the vehicle had been presented as such, I would have never even considered it. There was a significant dent in the tailgate, someone had been hauling wood in it. The sides of the vehicle looked like they had been driven through a cornfield and the front right wheel had a chip out of it. I immediately walked back inside and pulled Scott Mabry out to look at the truck. Scott claimed he had no idea the truck had that much damage. After a considerable amount of conversations with Scott and multiple of his bosses, I was told they would fix everything. When I picked up the truck a week and a half later, everything looked pretty good. Scratches appeared to be gone and the wheel no longer had damage. Unfortunately, after a couple of car washed, all scratches were back (typical result if scratch cover is used rather than buffing them out). I pointed it out to Scott and he asked me to bring it back to the shop. Disgusted, I went ahead and buffed all the scratches that would come out myself. About 2 months into the ownership, the chip in the wheel is back (exact same wheel in the same approximate spot). The claim that they swapped the wheel out from another new truck never made sense to me. So you sell someone else a truck with a bad wheel? Also, when I picked the truck up, I checked the tire and it looked like a tire that had a couple thousand miles on it and not a new one. I even questioned it at that time and Scott assured me it was a new wheel off another truck (I should have asked to see the wheel on a different truck). Took the truck back to Scott and was told once again that the wheel was swapped for a new one off another truck and was not repaired. I explained that it did not make sense and pointed out the fact that tire had no visible sign that would have resulted in wheel damage. For the first time ever, a week before buying this truck, I came extremely close to purchasing a Chevy Silverado. I am a loyal Ford owner and was actually trading in a 2013 F150, unfortunately, this experience has made me regret my decision to not purchase a Chevy for the first time! One thing I can say for sure, I have learned a valuable lesson, "Dupe me once, shame on you, Dupe me twice, shame on me"! More

by MRC3RD@aol.com Verified Customer Verified Customer

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Very pleasant Very willing to work with us to keep our payment under 300 dollars. Very knowledgeable and Pleasant to deal with and I would Recommend him to anyone Very willing to work with us to keep our payment under 300 dollars. Very knowledgeable and Pleasant to deal with and I would Recommend him to anyone. More

by TKSvetic Verified Customer Verified Customer

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Satisfied customer Salesman Erik Blad was kind and considerate I would definitely come back to buy another car from him. Me Fletcher was easy to talk to and very helpful Salesman Erik Blad was kind and considerate I would definitely come back to buy another car from him. Me Fletcher was easy to talk to and very helpful also. I love my new 2018 Ford Escape. Thanks to all More

by SHARONHOGLE44 Verified Customer Verified Customer

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We had a blast! I knew going in I was serious about buying a certain vehicle. I didn't know anyone there so I just walked in, the receptionist greeted me and called f I knew going in I was serious about buying a certain vehicle. I didn't know anyone there so I just walked in, the receptionist greeted me and called for a salesman. Dan asked me how he could help, I said I wanted to test drive a certain car. He quickly responded, grabbed the keys and we were off. He was extremely helpful and not pushy, we hit it off immediately. Got back as I had to get to work, told him to have it ready for pick up after 5 and he did and I love my new car. Dan was great and I definitely recommend him. The rest of the staff was great also, great group of people right there! More

by LISALIVERMORE Verified Customer Verified Customer

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excellent, was greeted as soon as walked in the door. Carl called earlier, so we waited for him.(he was at lunch). We were treated excellent. After a few dea was greeted as soon as walked in the door. Carl called earlier, so we waited for him.(he was at lunch). We were treated excellent. After a few deals we drove out with a new car. More

by NANICH1805 Verified Customer Verified Customer

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Great experience . Knowledgeable, no pressure, and polite. Best of all, major effort to secure the price I wanted. I would definitely recommend Dan and this dealership . Knowledgeable, no pressure, and polite. Best of all, major effort to secure the price I wanted. I would definitely recommend Dan and this dealership. More

by Ddavis Verified Customer Verified Customer

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Dedicated care Was looking for newer, reliable vehicle for work and traveling to visit family. Eric was patient and thorough in finding the exact vehicle to meet my Was looking for newer, reliable vehicle for work and traveling to visit family. Eric was patient and thorough in finding the exact vehicle to meet my needs at a reasonable price! Sonce purchasing, the level of attention to detail and care has increased!! I'm so impressed and satisfied, something I typically never expect from a large dealership. I've found a home at Campbell Ford Lincoln and will be doing business for years and vehicles to come!! More

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Great deal Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience Carl was very helpful and answered all of my questions. He helped me stay within my budget and made it quick and easy. Great experience More

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I could not get thru by phone or internet for appointment I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) r I did talk with “Service Mgr”. He seemed glad I called to report the disconnection on scheduling. Once I was there no problem getting (brake light) replaces. More

by JIMPEGMARKLE Verified Customer Verified Customer

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