Brian McMahan | Page 2

My Honda Odyssey lease was at an end. I contacted salesman Chris Young and he led me through the process of purchasing the vehicle outright seamlessly. Chris was attentive to my needs a I contacted salesman Chris Young and he led me through the process of purchasing the vehicle outright seamlessly. Chris was attentive to my needs and was always available to answer any questions I had. Overall it was a very pleasant experience and I would recommend Gates Honda and Chris Young to anyone interested in purchasing a new car. More

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I am enjoying the purchase of my 2024 Honda CRV that I just purchased for my wife. I would highly recommend Gates Honda! Dom Eubanks was very helpful and patient through the process and I found him to be just purchased for my wife. I would highly recommend Gates Honda! Dom Eubanks was very helpful and patient through the process and I found him to be very knowledgeable about the vehicle. The sales manager, Alan Scott worked very hard to help me get the car that my wife had picked and the finance manager, Brian McMahan did a great job getting everything prepared and making sure that I understood everything that was available to me including the extended warranty which is a great asset to anyone planning to keep their vehicle long term. The entire dealership gets an A+ from the Berry family. Everyone among the Gates Family goes out of their way to be helpful! Keep up the good work! -Shawn Berry More

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Our sales person and all of the staff were very kind and courteous.. Made our purchase quick and easy. courteous.. Made our purchase quick and easy. More

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Jose Camara was very helpful. Haven’t received a $500 check for mistake at closing 4 weeks ago. Haven’t received a $500 check for mistake at closing 4 weeks ago. More

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I visited several different car lots while looking for my vehicle and Gates was by far the best environment. Dwight at Gates listened to what i wanted in a car and made sure I was informed, he was so helpful vehicle and Gates was by far the best environment. Dwight at Gates listened to what i wanted in a car and made sure I was informed, he was so helpful. I’m pretty sure it was record time because the actual paperwork and buying of the vehicle took less than 35 minutes! Highly recommend Dwight at Gates!! More

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Very polite salesman made getting my new truck a breeze would recommend anyone to go to gates Honda of Richmond thanks Kyle would recommend anyone to go to gates Honda of Richmond thanks Kyle More

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Had a wonderful experience after consistently having issues with 2 other dealerships! The service, product, and experience left me an extremely happy customer! issues with 2 other dealerships! The service, product, and experience left me an extremely happy customer! More

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Professional employees who make you feel like your family! Clean showroom, bathroom, and friendly salesperson! family! Clean showroom, bathroom, and friendly salesperson! More

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Salesman Austin M at Gates Honda did a great job finding me a car. He was very professional, knowledgeable and personable. I’m very please with the service and the kindness of Austin and Management. me a car. He was very professional, knowledgeable and personable. I’m very please with the service and the kindness of Austin and Management. More

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We recently had a very pleasant buying experience at Gates Honda of Richmond. I initially dealt with friendly, helpful Sales Manager Carl Naillieux who was honest and forthright. He connected me with S Gates Honda of Richmond. I initially dealt with friendly, helpful Sales Manager Carl Naillieux who was honest and forthright. He connected me with Salesman Dominic Eubanks. Dom was attentive, friendly, professional and knowledgeable. Following our trade in appraisal and negotiations, we settled on price. Honda offered a very competitive interest rate that we accepted. The Finance Manager was efficient, informative and friendly. Following the purchase paperwork, Dom introduced us to the many technological assets of our new 2022 Ridgeline RTL-E. The entire buying experience was efficient yet pleasant and relaxed. Following our 1st buying experience at Gates, we would highly recommend doing business with Carl and Dom at Gates Honda. New or used, give them a shot at earning your business. I look forward to years of pleasant, safe driving with our new vehicle. More

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