Brian Mello | Page 19

I am pleased to have purchased several truck with Bozard Ford over the past few years and couldn't be happier with their great attention to detail and awesome customer service. Brian Mello has sold me my l Ford over the past few years and couldn't be happier with their great attention to detail and awesome customer service. Brian Mello has sold me my last few trucks and he is great to work with and has provided such professionalism and care to my needs! More

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Our salesman Brian Mello contacted us quickly after our on line inquiry. We were greeted after arriving at the dealer and the transaction was the easiest we have ever experienced. on line inquiry. We were greeted after arriving at the dealer and the transaction was the easiest we have ever experienced. More

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Bozard Ford in St. Augustine FL, is the best dealer we have done business with. My family has bought many vehicles over the years both here in Florida and in Arizona. Augustine FL, is the best dealer we have done business with. My family has bought many vehicles over the years both here in Florida and in Arizona. Bozard by far exceeded our expectations particularly in the quality of the sales staff. The human touch has long been forgotten in this day of "point and click"; but Bozard and particularly Brian Mello and Rick Garcia build relationships and trust. Thats the right way to do business and its what makes an impactful difference between Bozard and competition. Great work guys, we appreciate all you do for us. We will be coming back. More

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Great dealership to do business with. Very courteous, informative, well versed in their inventory and professional. Brian Mello was my dealer contact and was able to handle the entire p Very courteous, informative, well versed in their inventory and professional. Brian Mello was my dealer contact and was able to handle the entire process without involving any other personnel-one stop shop. He was very professional, helpful, met ALL of my needs and is a great asset to the Bozard organization. Overall, great experience, would highly rate Brian as a great contact person and the Bozard dealership for your auto/truck needs. Thanks, Tim Todaro More

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Michael, as our Sales Representative, was excellent from our initial contact when ordering our 2022 Corsair through continuous updates during the production process and delivery. Morgan, as the Corsair sys our initial contact when ordering our 2022 Corsair through continuous updates during the production process and delivery. Morgan, as the Corsair systems/technology expert, provided a very thorough overview of all the Corsair features and helped us configure all our personal vehicle settings. Richard, as our Service Advisor, expedited repairs of our Corsair damage, which occurred during Lincoln transportation to Bozard, both prior to and immediately after delivery. The entire Bozard team made purchasing our Corsair the most efficient and pleasant experience we ever encountered when buying our many previous special ordered vehicles over our 48 years. In summary, Bozard Lincoln is a top tier dealer and, in our opinion, we will highly recommend Bozard Lincoln to all our friends for their future vehicles. More

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Beautiful facility, staff including Brian Mello, Michael Canada’s, and Adrian McRae provided an amazing service for a seamless purchase! Extremely happy with our vehicle and highly recommend this dealershi Canada’s, and Adrian McRae provided an amazing service for a seamless purchase! Extremely happy with our vehicle and highly recommend this dealership! More

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This was my first online purchase, ever, for a vehicle. I had been looking for this particular Mini Cooper, online for two weeks, multiple times a day. When I saw the "Newly Listed" post, I immediately rea I had been looking for this particular Mini Cooper, online for two weeks, multiple times a day. When I saw the "Newly Listed" post, I immediately reached out to Bozard Ford. Rob reached out quickly, answered key questions, and before I knew it I had placed a deposit on the Mini. Rob was always available to answer further questions throughout the weekend, and it was memorial day weekend at that. I flew in on Monday morning and was met at the airport by Rob, in the Mini. After we got out of traffic, we switched, and I was able to have nice test drive back to the dealer. Even though we had some hiccups with being able to contact my insurance co and bank on memorial day weekend, Rob showed patience in making sure I would soon be on the road home in the Mini. Yes, the car was as awesome, and as advertised, but what was most memorable was the ride from the airport to the dealer. It was nice to have conversation with Rob, even if for a brief moment in time, to get to know a little bit about him, his family, and likewise for me to talk about me and my family. Any company is no better than its employees, in fact its the employee(s) that make a company successful, not the people behind a desk that know nothing about being boots on the ground. I am a small business owner and take great pride in my employees. Heck, one of my customers, three states north even knew about Bozard Ford when I mentioned where I found the car ! Cheers Rob & Bozard Ford. On a final note.. when he offers you the tire warranty.. take it!!! I pulled out of the parking lot headed north, and ran over a survey flag that was in the road, into the sidewall, and had to drive to the nearest goodyear tire store for a new tire that cost me $295, lol ! DB from NC More

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The people at Bozard Ford are courteous, smart and knowledgeable. They make car buying and trade-ins stress free. knowledgeable. They make car buying and trade-ins stress free. More

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Rick Garcia was an absolute professional and had our best interest at heart. I would highly recommend Rick for your car needs!! 5 Star and Top Notch. interest at heart. I would highly recommend Rick for your car needs!! 5 Star and Top Notch. More

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We have been buying cars in the Jacksonville area for 50 years now and we just had the best car buying experience in our lifetime. We visited the dealership a few weeks ago to purchase a Bronco Sport that h years now and we just had the best car buying experience in our lifetime. We visited the dealership a few weeks ago to purchase a Bronco Sport that had just arrived, Brian Mello our salesman checked on the car’s status to confirm it’s availability. It appeared to have been ordered, but the other customer decided on another color, so we proceeded with the purchase. Ten minutes into the process, Tom Reinhard, a manager had a brief conversation with Brian and together they explained a bad news - good news situation. The car was promised to another customer however a First Edition Bronco Sport was coming in a few weeks and the dealership would give us the exact deal on it, equating to a $4k discount. I was blown away by thintegrity of the dealership in making this offer! These cars are selling like hot cakes with only very small discounts, so we jumped on the deal! Brian was outstanding to deal with during the sales process and kept us informed while waiting on our order. Rick Garcia, the finance manager got us out of there in no time, and my wife is thrilled with her new Bronco Sport! More

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