Brian Merrell | Page 12

Great service, great people. So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my v So after being told that a failed $3500 part was not covered under my warranty by a different Mercedes dealership that was closer to home, I took my van back to Salem Mercedes Benz where I bought it. The service team looked up my warranty, told me it was covered, and fixed it straight away. You can not get better service than that. These guys have never let me down, there customer service is fantastic and professional. Don't waste your time going any where else. More

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Fantastic sales support! I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB I recently purchased a Sprinter though Brain and the experience was fantastic! In ordering a custom built van, Brian walked me though the myriad of MB options, advising me on which are best or if there was an even better aftermarket solution. He could have very easily sold me on unnecessary options but he didn't. The real test of Brain's merit came when I changed my color selection not once but three times. The third being two days before the Sprinter was to be built. Miraculously he was able to get the color changed and I now have a rig that is exactly what I wanted. Thanks Brian and Salem MB! More

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Super Great dealership. I had an easy and fun experience at Merecedes of Salem. Brian was friendly and knowledgeable. He answered all my questions easily an Great dealership. I had an easy and fun experience at Merecedes of Salem. Brian was friendly and knowledgeable. He answered all my questions easily and competently. More

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Very helpful Brian Merrell was very kind and helpful as i was making inquiries about my own company's services to dealerships and went out of his way to get me in Brian Merrell was very kind and helpful as i was making inquiries about my own company's services to dealerships and went out of his way to get me in contact with the right people. More

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Purchasing a Sprinter Brian has been great at sorting out the complexities in ordering a Sprinter. His experience with the van converter companies and the factory requireme Brian has been great at sorting out the complexities in ordering a Sprinter. His experience with the van converter companies and the factory requirements has been invaluable. More

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Brian gives truly exeptional service - one of a kind !! Made the buying process easy as it could be - no BS just great service with no pushy sales tactics a pleasure to work with from start to finish Made the buying process easy as it could be - no BS just great service with no pushy sales tactics a pleasure to work with from start to finish More

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A great car-buying experience. Brian was fantastic to work with in purchasing our new MB Metris van. He was professional, friendly, and extremely knowledgeable about vans. We met Brian was fantastic to work with in purchasing our new MB Metris van. He was professional, friendly, and extremely knowledgeable about vans. We met with him several times to find a vehicle with the options we wanted, as well as guiding us through the process of upfitting our van for camping. He was patient and never made us feel that we took too much of his time. Brian made our car-buying experience a pleasure, and we highly recommend him. More

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Great Person to work with! While we're mid deal Brian has been nothing but awesome to deal with. I've bought many vehicles for my business over the years and he's one of the bes While we're mid deal Brian has been nothing but awesome to deal with. I've bought many vehicles for my business over the years and he's one of the best. More

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"Great out of state customer service" Brian did an outstanding job in getting us the Sprinter van we wanted in a timely fashion. He is very professional and personable over the phone. Than Brian did an outstanding job in getting us the Sprinter van we wanted in a timely fashion. He is very professional and personable over the phone. Thanks again! More

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A wonderful car dealership I own a midsize eletrical contracting company. Brian has met all of my needs. I know he has given me the best price I believe in the state he doesn' I own a midsize eletrical contracting company. Brian has met all of my needs. I know he has given me the best price I believe in the state he doesn't play any games or try to hide behind weird numbers I know that from now on when I purchase a new van I am going to definitely call Brian because he is a straight shooter. More

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