Brian Merrell

Extremely impressed with my auto buying experience with Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business with them. Truly an amazing experience. More

by DIEGO.MESA.PDX Verified Customer Verified Customer

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A really nice place and really good attention with clients, I’ll recommend it one hundred porcent clients, I’ll recommend it one hundred porcent More

by DANIELOROPEZA1998 Verified Customer Verified Customer

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It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More

by JRODDICK Verified Customer Verified Customer

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I reached out online and inquired about a sprinter van, was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been ove was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been over backwards to just make sure I had a good experience. They were very genuine in their conversation, we actually got along great and made a great friendship, which was amazing actually. This is the second time I’ve bought from this dealership, and so far they are literally batting 1000. You won’t get a better price anywhere else, you may as well come here for a good experience. It turns out there are still some great customer service businesses. Sincerely, thanks Eli and Brian More

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We just purchased a Sprinter Van from Brian Merrell and we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing was fair and below what most dealers quoted. Dealing with Brian was like working with an old friend. His non pressured approach and integrity was refreshing and I came away feeling that I had a new friend. When it came time to pickup the van Brian and his partner Eli took time to explain all the features and functions of the van. I felt well taken care of and would highly recommend these guys. A few days before picking up the van, I happened to mention to Brian that I was looking particular piece of flooring for the van. A few days later after the sale, Brian contacted me and sent me a link on Craig’s list with the van floor I was looking for. That pretty much sums up the kind of person Brian is. Thank you Brian and Eli for changing my opinion on purchasing a vehicle, the transaction went well above and beyond my expectations. Wishing you much success in you sales endeavors!!! David and Stacey Lang More

by DAVID.LANG Verified Customer Verified Customer

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Absolutely amazing customer service and professionalism. Best dealership experience I’ve had by far. A+ Best dealership experience I’ve had by far. A+ More

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Always friendly and professional. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. More

by ADRIANMACEIALG Verified Customer Verified Customer

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Eli & Brian made purchasing our new Sprinter van a seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer service and committed to getting us exactly what we needed, and we felt that Eli was excited about this purchase as we were. They provided the best experience we have ever had at an automotive dealership. More

by ANDREALIV Verified Customer Verified Customer

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Abel is very friendly and knowledgeable. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. More

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Great experience easy to work with friendly and nice. Did exactly what they said they would do All around great experience Did exactly what they said they would do All around great experience More

by Don82 Verified Customer Verified Customer

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