Brian Ostler

On 4-23-22, I dropped off my Honda Civic at 9 am at Garcia Honda in Albuquerque for the 100k mile service. It took them 7 hours to call me back. Shortly after leaving Garcia Honda, my vehicle dashbo Garcia Honda in Albuquerque for the 100k mile service. It took them 7 hours to call me back. Shortly after leaving Garcia Honda, my vehicle dashboard started showing every possible warning message. See pictures attached, along with the service report. Over 6 years, I have regularly maintained my Honda there as I strive to keep the car for many years to come. I do not understand why a pristine vehicle can be left in the hands of individuals like Christian Coriz, according to the multipoint inspection report, the technician assigned to the 100k mile service. No quality control, no workmanship, no pride. When I returned to the dealership, it was closing, and despite the hours posted on the web, there was nothing that could be done until Monday. This is completely unacceptable & infuriating. I depend on my vehicle for daily work. I dropped off a pristinely maintained car & it was returned in shambles. The engine makes a strange noise and the car has lost power; possible turbo disconnection. I don't really know and I am not supposed to. What I know is that I want my vehicle in perfect order ASAP More

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Great service This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! This is the only place I take my Honda Element. Tim Combs is the best service adviser. Always go where you get the best service! More

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