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Brian Otto
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Brian Otto
Parts Manager
City Chrysler Dodge Jeep Ram Fiat of Brookfield
19100 W Capitol Dr
Brookfield, WI 53045
30 Reviews
30 Reviews
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30 Reviews of Brian Otto
November 30, 2023
When I purchased my 2019 Jeep GC I also purchased warranty and other benefits. I am disappointed to learn that due to change in ownership you will not honor some of my warranty provisions that I had warranty and other benefits. I am disappointed to learn that due to change in ownership you will not honor some of my warranty provisions that I had expected of you. Also my tires were not rotated as agreed and a tire valve stem cap was not replaced as reqested. More
by wmudge4
Verified CustomerOther Employees Tagged: Gabriel Zweifel
Helpful 
November 30, 2023
ITS THE ONLY PLACE I TAKE ALL MY CARS, I TRUST THE STAFF AND MY MECHANIC, I KNOW I WONT BE BACK FOR A REWORK BECAUSE THE WORK IS DONE RIGHT THE 1st TIME. AND MY MECHANIC, I KNOW I WONT BE BACK FOR A REWORK BECAUSE THE WORK IS DONE RIGHT THE 1st TIME. More
by LYTNGWHEEL
Other Employees Tagged: Madeline Fellows, Austyn Rennhack, Gabriel Zweifel , RYAN THE MECHANIC HE IS THE MAIN REASON I COME TO BROOKFIELD.
November 22, 2023
Fantastic service experience. Mike kept me informed of the progress of the repairs. Facility looks great with the recent remodel. Great staff, keep up the great work! Mike kept me informed of the progress of the repairs. Facility looks great with the recent remodel. Great staff, keep up the great work! More
by Chris C
Other Employees Tagged: JP Scala, Gabriel Zweifel, Dannica Jefferson
October 30, 2023
Danica was a pleasure to deal with. She was very knowledgeable and efficient. She listened to what I wanted and delivered. I have leased a number of jeeps from this dealership and my e She was very knowledgeable and efficient. She listened to what I wanted and delivered. I have leased a number of jeeps from this dealership and my experience has always been top notch More
by chuckm0587
Other Employees Tagged: Brian Hetrick, Dannica Jefferson , Shawn Feldman
October 12, 2023
My experience at city was very good. They actually work with their clients instead of stonewalling them and taking them for what they can get They actually work with their clients instead of stonewalling them and taking them for what they can get More
by ASDIGIANSAMUEL
Other Employees Tagged: Brian Hetrick, Gabriel Zweifel, David Vela
October 10, 2023
Very pleasant to deal with from sales to the finance dept Everyone is down to earth and not pushy dept Everyone is down to earth and not pushy More
by BIGGUYULTRA09
Other Employees Tagged: Brian Hetrick, Ryan Walkowski , Shawn Feldman
August 25, 2023
Excellent service technician, Went above and beyond. Everyone is friendly and truly cares about their customers. No detail is too small. Will always come back. Everyone is friendly and truly cares about their customers. No detail is too small. Will always come back. More
by KRISTINE.GRANNEMAN
Other Employees Tagged: Gabriel Zweifel , Shawn Feldman, Angela Resa, Ryan Granneman
August 10, 2023
Clean service area, polite staff, efficient, courteous, handles all question with an answer that was both informative and correct, , pride in their work and a very SATISFIED customer. Thanks for the GREAT handles all question with an answer that was both informative and correct, , pride in their work and a very SATISFIED customer. Thanks for the GREAT JOB! More
by ABEAUDRY1956
Other Employees Tagged: Gabriel Zweifel , Shawn Feldman, Angela Resa
July 24, 2023
Great job as always! Thanks so much City Team! Everyone is always super friendly and efficient! Thanks so much City Team! Everyone is always super friendly and efficient! More
by WALKOWSKI
Other Employees Tagged: Gabriel Zweifel
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