Brian Otto | Page 3
Parts Manager
City Chrysler Dodge Jeep Ram Fiat of Brookfield
19100 W Capitol Dr
Brookfield, WI 53045
37 Reviews
Write a Review37 Reviews of Brian Otto
June 08, 2023
Had an appointment for 815 am for an oil change. Me plus 4 other people waited for over three hours. Complained to multiple people nothing ever happened. People who got there for their 945am appoint Me plus 4 other people waited for over three hours. Complained to multiple people nothing ever happened. People who got there for their 945am appointment for their oil change got theirs done before mine and another gentleman who had an appointment for 800am. Whoever I spoke to when I was there was extremely rude as well. More
Other Employees Tagged: Shawn Feldman, Dave Lopez, Angela Resa, Gabriel Zweifel
June 08, 2023
Your service is phenomenal. Your staff is phenomenal as well. I always look forward to coming to have my Truck cleaned, oil changes and the comrade of your dealership. Thanks Your staff is phenomenal as well. I always look forward to coming to have my Truck cleaned, oil changes and the comrade of your dealership. Thanks for all from a satisfied customer. More
Other Employees Tagged: Brian Hetrick , Shawn Feldman, Dave Lopez, Angela Resa, Gabriel Zweifel, Everyone who's worked with me.
May 14, 2023
They were very thorough and fast. I appreciated the nice waiting room with snacks and drinks. I appreciated the nice waiting room with snacks and drinks. More
Other Employees Tagged: Brian Hetrick , Shawn Feldman, Alex Garcia, Dave Lopez, Angela Resa
April 28, 2023
Absolutely loved working with City Jeep! I came to city jeep with prior mechnic work I had done that just didn't feel like it was up to par, there were definite errors that had been made. I came to city jeep with prior mechnic work I had done that just didn't feel like it was up to par, there were definite errors that had been made. Dave in service took the time to hear me out and address my laundry list of issues with my jeep and then! when it came time to fix what was wrong not only did he take me back to see the issues, he took the time to explain and show me exactly what was wrong. They even helped me chat with my prior mechanic who had goofed up some oil cap/temp thing!!! Between Dave & Jefferey (my tech, who I really don't ever want anyone else touching my Jeep but Jeffery) they made a plan of priorities because let's be real, most of us have a budget in mind when we need to get things done. City Jeep, tirelessly worked with me back and forth to make sure I got into my budget what I needed to with just amazing work. The whole service department was awesome, provided comic relief and a huge shout out to Jeremiah to had to provide a courtesy ride during some of the worst traffic I have seen in awhile. Just cannot recommend enough! I have never walked away from a service appointment with the confidence I did with City Jeep More
Other Employees Tagged: Dave Lopez, Angela Resa, Jeffrey Whiteside, Jeremiah
March 29, 2023
EXCELLENT SERVICE AS ALWAYS GOING ABOVE AND BEYOND! THOUROGH INSPECTION AND REPAIRS. HIGHLY RECOMMEND FOR SALES AND SERVICE. THOUROGH INSPECTION AND REPAIRS. HIGHLY RECOMMEND FOR SALES AND SERVICE. More
Other Employees Tagged: Brian Hetrick , Madeline Fellows, JP Scala, ANGELA
March 28, 2023
very expensive windshield wipers, and inside filter only had about 8k miles on it, when a $33 oil chg turns into a $220 oil chg, NOT NICE doug packard had about 8k miles on it, when a $33 oil chg turns into a $220 oil chg, NOT NICE doug packard More
Other Employees Tagged: Shawn Feldman, Adam Peroutky, Matthew Pulaski
March 12, 2023
Everyone that interacted with me was Friendly and the service was performed in a timely manner. service was performed in a timely manner. More
Other Employees Tagged: Brian Hetrick , Shawn Feldman, Adam Peroutky, Matthew Pulaski

