Brian Pierce | Page 10

Great car buying experience I found the car I wanted to test drive on their website. I had several questions, which Matthew Goldie quickly answered. I made the appointment to c I found the car I wanted to test drive on their website. I had several questions, which Matthew Goldie quickly answered. I made the appointment to come in, and he let me know that I would be working with Miguel Avila. We arrived and Miguel had the car ready for the test drive. We loved it, and purchased it that night. No pressure, just a good experience. More

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Best auto dealer in Arizona I began my association with Coulter Nissan 5 years ago with Miguel Avila. I was retireing in a few months and did not know what I wanted to buy. We vi I began my association with Coulter Nissan 5 years ago with Miguel Avila. I was retireing in a few months and did not know what I wanted to buy. We visited Coulter 3 times and was treated like family each time. I also visited several other different dealers with less than desirable results. When it was time to buy, I returned to Coulter and purchased a Pathfinder Platium with the help,of Miguel Avila and Brian Pierce. I have now purchased my second car from Miguel and my family has purchased at least 4 automobiles from Miguel in the 5 years since beginning my association with Coulter. My service advisor is Jeanette Martin and I know I am getting excellent service and advise from Jeanette. Coulter will be the only dealership I will deal with from now on. They make everyone seem special and not just a sales number. Coulter Nissan is an EXCELLENT dealership. More

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Great service The service that I received was amazing. This was my first car purchase and the dealer did everything in his power, and went above and beyond to make The service that I received was amazing. This was my first car purchase and the dealer did everything in his power, and went above and beyond to make sure that I was in the car that I wanted for the best price. Great work! Thank you More

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Great service and easy scheduling We service both our vehicles at Coulter (including one purchased from another dealer in the area). The key factor in selecting Coulter is they get it We service both our vehicles at Coulter (including one purchased from another dealer in the area). The key factor in selecting Coulter is they get it right the first time. More

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Bait and Switch This dealership is the worst Nissan dealership I've been to. They are extremely rude, false advertise (Brian, the manager, even said "you wouldn't be This dealership is the worst Nissan dealership I've been to. They are extremely rude, false advertise (Brian, the manager, even said "you wouldn't be in here if I posted the real price") and do not care worth a xxxx about customer service. They added on an extra $2000 for a "convenience package" that gives you some xx about oil changes and no2 in the tires. They don't give you an option to not have it and forcefully tell you that's the price. They are scam artists that only care about making money. I would never recommend going here. All they do is try to rip you off. When I called him out on his xx, he pretty much told me to go elsewhere. Not worth the trip and absolutely horrible people. More

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Best car buying experience I've ever had! After renting a Nissan Sentra last week on my trip to California, I found that is was really comfortable, roomy, fun to drive, and got really excellen After renting a Nissan Sentra last week on my trip to California, I found that is was really comfortable, roomy, fun to drive, and got really excellent gas mileage. As the weather turns colder, riding to work on my motorcycle is not a happy thought, so I called Coulter Nissan. I had already done a little research online and was very specific about my financial situation and what I was looking for. I was asked to come in and see Brian Pierce, the sales manager. When I arrived at the dealership, Idrees Soughar was there to greet me with a smile and introduce me to Brian Pierce at my request. After initial greetings, he appointed Idrees to show me the exact car I had already described over the phone. When I realized that I had forgotten to bring my cellphone with ID, he said, "no problem, we'll just take a test drive and go get it". I thought that was extremely generous. And that's exactly what we did. Upon returning with my wallet, I sat with Idrees as he helped me fill out a simple credit app and he listened closely as I expressed my particular needs. With compassion and understanding that goes far beyond what I have ever experienced with any other car salesman in the past twenty years, he helped me get the exact car I wanted for less money than I expected. The finance director, Dana Lee, was surprisingly pleasant and personable also as we worked through the sales contract and signed the appropriate documents. At no time did I feel pressured to buy additional packages or uncomfortable with the terms of the contract. In fact, just the opposite, every person I came into contact with at this dealership was friendly and intent on making my car buying experience as pleasant as possible. They really made me feel special. I got the distinct impression that they were pleased to see me so happy with my new car, not just increasing the number of sales. As any good salesman should know, the goal really is to listen... to determine what your need is and match you to something you will love, not just persuade you to purchase their product. At the end of the sell, I was given gifts as a new car owner, set up to have my windows tinted the next day, and Idrees personally helped me transport my other vehicle home. I call that above and beyond. I found all the staff at Coulter Nissan to be professional, knowledgeable, friendly, and sincere. I will definitely return to purchase my next vehicle from them and refer their establishment to everyone I know. More

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Great experience! I Bought a brand new Sentra from this very professional and super nice dealership. The entire process was quick and painless. I would recommend them t I Bought a brand new Sentra from this very professional and super nice dealership. The entire process was quick and painless. I would recommend them to anyone who's had a bad experience buying a car. More

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