Brian Stanton | Page 2

My daughter and I were in there on 11/14/2020 to look at a 2017 Chevy Equinox that had very low miles on it. We test drove the vehicle and were interested in purchasing the vehicle. We asked the salesman a 2017 Chevy Equinox that had very low miles on it. We test drove the vehicle and were interested in purchasing the vehicle. We asked the salesman about the Equinox being a certified used vehicle. He said that it was not certified but the advertisement on the website indicated it was certified. He said we could have it certified for an extra $995.00. He then checked and verified it was certified. The salesman simultaneously was working with another customer. This left us sitting in the chairs for very long periods of time. I specifically asked the salesman to give an idea of monthly payments without running a credit report. He stated that he could not do that. I asked him why he could not give us a range of monthly payments. This vehicle was for my 22 year old recent college graduate daughter. She does not have good paying job yet. She is actively testing to become a police officer. I asked that the salesmen do a soft inquiry into her credit because too many inquiries reduces your score. He agreed to do that. But instead he ran a hard inquiry to her credit. My daughter did not sign anything nor did we have deal in place before this inquiry was run. At the same time he was helping another customer. When he told us that he ran a hard inquiry into her credit I was livid. This was not what we wanted and the inquiry was done without my daughters approval. We left the dealership immediately. This was wrong and unethical on numerous levels. You do not simultaneously run two deals at the same time. You don't run a credit check without signed approval. I will not set foot in that dealership again. This tactic was completely unethical. I will never ever buy a car from this dealership. I will make sure every person I know hears about this horrible experience. I was trying to help my daughter buy a safe reliable used car. My daughter ended up buying a brand new 2020 Toyota Camry that same day from a very transparent Toyota dealer. This is the first foreign car our family has owned. Everyone else has Chevy's. After this experience, Chevy has lost me and my family as customers More

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Both the salesman and the finance guy were great but it's the first time a ever bought a car, new or used, where they didn't fill up the gas tank before I left. the first time a ever bought a car, new or used, where they didn't fill up the gas tank before I left. More

by PAULBLUETT889 Verified Customer Verified Customer

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Service department who worked on my car was great, but sales department was horrible and rude. I will not be back and will take my faithful business somewhere else. sales department was horrible and rude. I will not be back and will take my faithful business somewhere else. More

by Ell45 Verified Customer Verified Customer

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The Advantage Chevrolet of Bolingbrook dealership is an excellent place to buy whatever you’re looking for in a vehicle. I saw Brian Stanton in sales, and Ryan W. Sitter the Finance Manager, they gave me g excellent place to buy whatever you’re looking for in a vehicle. I saw Brian Stanton in sales, and Ryan W. Sitter the Finance Manager, they gave me great service! Brian has been our go to person for several years now, he’s friendly and very pleasant to do business with on any day of the year. I met Ryan for the first time when purchasing this vehicle and he was also pleasant to do business and they both explained everything we need to know throughly. It’s been a pleasure doing business with you, many thanks. Pamela Lindsey More

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Brian made my car purchasing process straightforward and simple. I came in knowing the vehicle I wanted to buy, and he was knowledgeable about the make of my car and was able to give me a good recommendatio simple. I came in knowing the vehicle I wanted to buy, and he was knowledgeable about the make of my car and was able to give me a good recommendation. I trusted Brian more than any other dealer I worked with in making this purchase. More

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Lifelong customer! I have bought all of my cars from advantage Chevrolet in bolingbrook all because of Brian. He most definitely deserves all the credit. He always gets I have bought all of my cars from advantage Chevrolet in bolingbrook all because of Brian. He most definitely deserves all the credit. He always gets us the best deal possible and best trade in value, and best of all we were in and out in less than 2 hours. Always a pleasure. We will always always buy our cars from him. Give the man a raise! More

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Brian Stanton was amazing! Love my Malibu! I am very impressed with Advantage Chevrolet. Brian Stanton is the sales person that took care of us. He was amazing! Most important was the honesty f I am very impressed with Advantage Chevrolet. Brian Stanton is the sales person that took care of us. He was amazing! Most important was the honesty for us, he was fair, honest, very personable, and did not push us at all. We truly enjoyed purchasing a Chevy from him and within an hour we had a new car. We did not have to go back and forth negotiating and it was a very pleasant experience. I highly recommend this dealership. We also met Doc and he was amazing! Thank you Brian, Doc and Advantage Chevrolet! Love the Malibu!!!!! More

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Very disappointed I recently purchased a 2015 GMC Sierra here and one of the seats was damaged, I purchased the vehicle with the condition that they would have it looke I recently purchased a 2015 GMC Sierra here and one of the seats was damaged, I purchased the vehicle with the condition that they would have it looked it at and possibly repaired. Brian Stanton was our salesman. Since we purchased our vehicle on a Saturday Brian said he’d contact us during the week first thing. Since I had not received a phone call, I called Brian and his excuse was that the upholstery guy “had not been in due to the weather”. There has been no extreme weather in the are what so ever. But said he’d call me before the end of the day, that was four days ago and still no phone call. I had the feeling he was just telling me they’d look at it just to get the sale so I went ahead and got it in writing, but apparently that’s not important to the dealership. I’m very disappointed with my experience here! Here I am almost two weeks later, still waiting to hear back from someone. More

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Great experience. Great experience. The sales team assisted you only when YOU wanted assistance. They were not pushy and very straightforward. All team members were co Great experience. The sales team assisted you only when YOU wanted assistance. They were not pushy and very straightforward. All team members were courteous and aimed to please. More

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To good people to work with Both Brian Stanton and Ryan Sitter were wonderful people to work with. Very helpful in sales and financing. I would recommend them to other people. Both Brian Stanton and Ryan Sitter were wonderful people to work with. Very helpful in sales and financing. I would recommend them to other people. I can say that I will let other people know if they are looking for a car new or used to go to Advance Chevy in Bolingbrook. Both my mother and brother also bought cars from there and were happy as well. More

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