Brian Sudler

The sales team is great. However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours late However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours later. I waited 3.5 hours but had a 3:00 appointment elsewhere. The service advisor said he’d call me. I was never contacted about my vehicle. I called the dealership the next day and the advisor said there was nothing to tell me and he would call me when my vehicle was ready. Then instead of a call I received a text that my vehicle can be picked up. The issue here is the lack of communication with the customer and lack of consideration for the customer’s time. If the vehicle needed additional time I should have been offered a loaner. In addition the issue that had them keep my vehicle has not been corrected. I was told it was and charged . I called the advisor regarding this and he said he would call me back. I have yet to hear from him. More

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My salesman, Taylor Spedden Was just great very knowledgeable a very nice guy. Just a good man. Overall car was excellent. The whole dealership. Everyone was nice right down to finance everyone Hi knowledgeable a very nice guy. Just a good man. Overall car was excellent. The whole dealership. Everyone was nice right down to finance everyone Highly recommend More

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Another outstanding experience working with Brian Sudler, this time for the purchase of a new 2026 GLE 450. From initial contact, through the ordering and delivery processes, everything was smooth and transp this time for the purchase of a new 2026 GLE 450. From initial contact, through the ordering and delivery processes, everything was smooth and transparent. No surprises. More

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My purchase of a new 2026 GLA 250 was amazing! The salesman , finance person and Sales Supervisor were outstanding from start to finish. It was one of the best car I have had in a long long time The salesman , finance person and Sales Supervisor were outstanding from start to finish. It was one of the best car I have had in a long long time. I would recommend IG Burton Milford Mercedes and get Brian. He’s an amazing salesperson. Georgette Stafford More

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Janice communicated with me every step of the way, seemless no hassle service. I highly recommend Janice and the entire MB service team. seemless no hassle service. I highly recommend Janice and the entire MB service team. More

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