Mike Webb

All Departments are friendly and helpful. Eager to assist customer identify issue and resolve. 5 Star Rating!!! Eager to assist customer identify issue and resolve. 5 Star Rating!!! More

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Great dealership, Ty made everything easy and stress free. He knew what kind of CPO suv we were looking for and actively kept us in the loop when a new trade in came in. Trusted that he would find us th free. He knew what kind of CPO suv we were looking for and actively kept us in the loop when a new trade in came in. Trusted that he would find us the right car. More

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The sales team is great. However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours late However service is poor. I had a service appointment to wait for my vehicle and my vehicle was actually pulled into the service area 1.5 hours later. I waited 3.5 hours but had a 3:00 appointment elsewhere. The service advisor said he’d call me. I was never contacted about my vehicle. I called the dealership the next day and the advisor said there was nothing to tell me and he would call me when my vehicle was ready. Then instead of a call I received a text that my vehicle can be picked up. The issue here is the lack of communication with the customer and lack of consideration for the customer’s time. If the vehicle needed additional time I should have been offered a loaner. In addition the issue that had them keep my vehicle has not been corrected. I was told it was and charged . I called the advisor regarding this and he said he would call me back. I have yet to hear from him. More

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Very professional and kept me updated on progress. I was also text that I needed new wiper blades and approved right in text I was also text that I needed new wiper blades and approved right in text More

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Ty is fantastic, he took care of everything & made the process quick & easy! He took the time to teach me everything about my new vehicle which took a couple of hours plus! Finance was amazing I absolutel process quick & easy! He took the time to teach me everything about my new vehicle which took a couple of hours plus! Finance was amazing I absolutely enjoyed the process having everything explained to me keeping the numbers where I wanted them to be which allowed me to purchase all the warrantees that were offered along with some extra. Rick GM is the Best! Rick told me from our first discussion that he wanted to sell me a car, but even more so he wanted me to he happy. Rick said he would make it happen & make sure I get what I want @ my price point! Once I walked into Ty’s office everything came together smoothly so seamlessly I couldn’t believe it. IG Burton MB is a Fabulous dealership they really do go above & beyond for the customer to make it happen just like they say they will do I’M SO VERY HAPPY More

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I G Burton is an excellent dealership and has a wonderful selection of vehicles. I was able to buy a Mercedes SUV that fit my needs. I would not been able to do that without Ty Wilkerson. He explained all de selection of vehicles. I was able to buy a Mercedes SUV that fit my needs. I would not been able to do that without Ty Wilkerson. He explained all details and offered excellent advice. I’m very happy with my decision and grateful to Ty for his help. More

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I’ve been dealing with this dealership since 2018. Have purchased 8 high end Mercedes. Have been very satisfied with my purchases and dealing with sales staff (Ty Wilkerson), my experience also with s Have purchased 8 high end Mercedes. Have been very satisfied with my purchases and dealing with sales staff (Ty Wilkerson), my experience also with service has been spot on. More

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Ty Wilkerson was great. He helped make the process of buying our new car so easy. He is so knowledgeable about Mercedes car & was available to answer all our question...very He helped make the process of buying our new car so easy. He is so knowledgeable about Mercedes car & was available to answer all our question...very patient & professional. Thank you again. The Jennings More

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I bought my second vehicle from this dealership… Ty was my sales consultant for both transactions. I was extremely happy with the vehicle purchasing process, price and financing. Additionally, I have had my sales consultant for both transactions. I was extremely happy with the vehicle purchasing process, price and financing. Additionally, I have had a great experience with the finance manager. With both transactions, the general manager came in during the financing paperwork, and thanked me for my purchase… To sum it up, just a great place to do business with true auto industry professionals. More

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Great experience. Our sales rep was very easy to work with and we are very happy with the car Our sales rep was very easy to work with and we are very happy with the car More

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