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Brian Sullivan

Overview Reviews (138)

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Brian Sullivan

Brian Sullivan | Page 14

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8

138 Reviews

Overview Reviews (138)

4.8

138 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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138 Reviews of Brian Sullivan

January 18, 2024

Dealership Rating

Employee Rating

Very friendly, helpful and knowledgeable. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. More

by ritchiewester

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nathan Frattini , Nathaniel Patrick, Jenni Rish

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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ritchiewester, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 17, 2024

Dealership Rating

Employee Rating

Super fast and effective at finding the issues causing and preventing any future issues as well and preventing any future issues as well More

by natpatrick116

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donnie Williams

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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

natpatrick116, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

Dealership Rating

Employee Rating

They bought my car for $16,000 then listed it for $25,000. I was ran around to look at vehicles just to be told they were not available. A lot of my time was wasted. $25,000. I was ran around to look at vehicles just to be told they were not available. A lot of my time was wasted. More

by MASTERWILL340

Verified Customer

Recommend Dealer

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MASTERWILL340, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

January 15, 2024

Dealership Rating

Employee Rating

The experience was good overall. The dealership left trash in my vehicle that I had to clean up The dealership left trash in my vehicle that I had to clean up More

by jimmy1010

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jimmy1010, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

January 14, 2024

Dealership Rating

Employee Rating

attentive, pleasant and respectful I enjoyed the experience and professionalism that is always exhibited when I require vehicle service experience and professionalism that is always exhibited when I require vehicle service More

by DLW

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DLW, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 13, 2024

Dealership Rating

Employee Rating

They are always kind and helpful. They take good care of my jeep. Thank you They take good care of my jeep. Thank you More

by RYANPAULTITMAS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RYANPAULTITMAS, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 12, 2024

Dealership Rating

Employee Rating

All good, professional and competed as expected Really 8 words...tire rotation and oil change Bye words...tire rotation and oil change Bye More

by elgordomade

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

elgordomade, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 12, 2024

Dealership Rating

Employee Rating

Good service. Brian is great. Snack/coffee bar was a mess. Snacks were out No cream for coffee Brian is great. Snack/coffee bar was a mess. Snacks were out No cream for coffee More

by Carsondparris

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Sullivan

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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Carsondparris, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!