Brian Sullivan | Page 6
Service Advisor
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd.
Waynesville, NC 28786
134 Reviews
Write a Review134 Reviews of Brian Sullivan
May 09, 2025
Excellent customer service. Employees are friendly , knowledgeable and professional. Prices are a little higher than others but service is also better. Employees are friendly , knowledgeable and professional. Prices are a little higher than others but service is also better. More
Other Employees Tagged: Miranda Schmidt, Jeffrey Harris
April 27, 2025
Every time I come in for an oil change or a problem I have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!! have always been super satisfied. I bought my jeep from Autostar and have had all maintenance done there from my lift to the tires. Great job!! More
April 24, 2025
Everyone is great and polite greet you with a smile. They make sure you get to where you need to be. They make sure you get to where you need to be. More
Other Employees Tagged: Dwight Cheary
April 19, 2025
I was impressed with the salesman, he was a pleasure to work with. He was very knowledgeable about the process of buying a vehicle, work with. He was very knowledgeable about the process of buying a vehicle, More
Other Employees Tagged: Gio Dacosta , Dale Hollifield
April 14, 2025
My husband proved the diagnosis was wrong with a wiring diagram in hand and all Brian could say was “I find that hard to believe”. I also called to speak to the service manager after this encounter and he diagram in hand and all Brian could say was “I find that hard to believe”. I also called to speak to the service manager after this encounter and he answered the phone and acted as though he was the service manager never allowing me to speak to the actual service manager More
April 12, 2025
I was charged almost $300 for diagnostic, and quoted $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150 $2600 to fix my starting problem ans a dragging brake issue. I picked it up and took it to a small shop and the total repair for both issues was $150. The "diagnosis " your dealership gave was not even a good guess. I will never be back, and will tell everyone what a ripoff Auto Star Chrysler is. More
February 17, 2025
This is our 3rd Jeep purchased from the Waynesville location. We had a positive experience with a couple hiccups. 1. Our car ins wasnt moved over. 2. Our license plate wasn't put on the new vehicle location. We had a positive experience with a couple hiccups. 1. Our car ins wasnt moved over. 2. Our license plate wasn't put on the new vehicle. 3. Evans completely ghosted us after we purchased the vehicle. He had a number of opportunities to speak to us and completely ignored us, like we weren't there. Perhaps he doesnt understand that we will be returning for our next vehicle, but not from him. There needs to be follow thru and politeness from him to people that purchase a vehicle from him. More
Other Employees Tagged: Cody Beane, Tyler Evans, Don

