Brian Syme | Page 9

The front line folks are great to work with and they explain everything very well and are super friendly. The only problem I have is that I have had my vehicles repaired there 4 times and 2 times after explain everything very well and are super friendly. The only problem I have is that I have had my vehicles repaired there 4 times and 2 times after I left the lot, within 10 miles from the lot, I have had another issue pop up. I had a radiator hose repaired and as I drove off the lot, a plug fouled out. This visit I had an alignment and within 5 miles of leaving the lot, I had a tire pressure sensor go bad on the left front. More

by GARUNNERRUNNER Verified Customer Verified Customer

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We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. customers ever since. Great service. Very thorough. Great representation of a great brand. More

by IRENEM0 Verified Customer Verified Customer

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Jerry was very pleasant and explained why we were waiting on an oil change. Very pleasant and helpful man. Terrific front desk service. on an oil change. Very pleasant and helpful man. Terrific front desk service. More

by vhudson7 Verified Customer Verified Customer

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Repair was done faster and cheaper than I thought and the shuttle service really helped. shuttle service really helped. More

by PT29999 Verified Customer Verified Customer

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They were efficient and got my recall handled smoothly. I was able to pick up my car within a few hours. I was able to pick up my car within a few hours. More

by SARAHBETHSCOTT.94 Verified Customer Verified Customer

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I have found the service department to be very professional and easy to deal with. professional and easy to deal with. More

by CADERICK090404 Verified Customer Verified Customer

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Jerry was a great help with my service visit and the parts were in stock for the repair parts were in stock for the repair More

by WOTIS90 Verified Customer Verified Customer

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My service visit was seamless. This Ford branch clearly takes passion in their customer service. Thank you. This Ford branch clearly takes passion in their customer service. Thank you. More

by drakedemro Verified Customer Verified Customer

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I was greeted with a smile. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. More

by MARKMYERS_159 Verified Customer Verified Customer

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Nice and friendly service people. Vehicle was complete when promised, they even checked on everything else, because they knew we were leaving on vacation and made sure the vehicle wa Vehicle was complete when promised, they even checked on everything else, because they knew we were leaving on vacation and made sure the vehicle was in good condition for the trip. More

by CHRISTOPHERP Verified Customer Verified Customer

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