Brian Tassinari | Page 2

The perfect “10” car buying experience Many thanks to Ken and the entire team for making my recent purchase an enjoyable experience. Ken truly puts his customer first and I absolutely LOVE Many thanks to Ken and the entire team for making my recent purchase an enjoyable experience. Ken truly puts his customer first and I absolutely LOVE my new car. Crown and Ken were exceptional in providing outstanding customer support. I will only look to Crown for my automobile needs...the perfect 10! More

Helpful 0

Report | Print

Annual 2018 "A" Service Overall service was excellent. Brian Tassinari coordinated service for my car, a 2016 GLC300 4Matic SUV. Brian did an excellent job organizing drop-of Overall service was excellent. Brian Tassinari coordinated service for my car, a 2016 GLC300 4Matic SUV. Brian did an excellent job organizing drop-off, service progress summary, and pick-up. He also recommended that tires be rotated, and that a ver small windshield crack be repaired. All of this was done within the service completion time frame. Other M-B service department personnel were also very helpful and curteous. More

Helpful 0

Report | Print

Great Experience Brian Tassinari took exceptional care of my car while in for service, and Frank Salierno has been beyond helpful with any and all questions about my c Brian Tassinari took exceptional care of my car while in for service, and Frank Salierno has been beyond helpful with any and all questions about my car since I leased from him 2 years ago! I would highly recommend Brian and Frank for anyone looking to purchase or service a Mercedes-Benz. More

Helpful 0

Report | Print

It was great Mr Bill Stevenson was the best he let me feel like was the only customer he ever had. I felt at home it was so refreshing to work with someone who li Mr Bill Stevenson was the best he let me feel like was the only customer he ever had. I felt at home it was so refreshing to work with someone who listen to your needs and point you in the right direction from my experience he is a blessing to customer And he takes great pride in his job More

Helpful 0

Report | Print

Maintenance & Concerns I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and I took me Mercedes GLA 250 in for regular maintenance and to check it two concerns I had. My service supervisor, Brian Tassinari listen carefully and restated my concerns from his notes to be sure he understood accurately. He called to inform me that the service department was running behind and that my vehicle would not be ready for pickup as expected. Since I had a loaner he explained there was no problem with me keeping the loaner overnight and then picking up my car at a convenient time the next day after the service was completed. I am very appreciative of the attention to details and the courtesy Brian showed as he managed my service appointment. All required services were completed and Brian did an great job of explaining it all More

Helpful 0

Report | Print

Truly "The Best" Melisa and Marco were great. Came to see a used S-Class. Although I was not buying on this day, both associates took time, were personable, no press Melisa and Marco were great. Came to see a used S-Class. Although I was not buying on this day, both associates took time, were personable, no pressure, truly a pleasure to work with. I already own two Mercedes-Benz vehicles which are always serviced at Crown. They have always treated me like royalty and I look forward to future business with Melisa and the fine people at Crown Mercedes of Dublin. More

Helpful 0

Report | Print

Very Professional and Positive in all respects. We made an appointment with Frank Salierno concerning a late model Yukon Denali XL. Vehicle was in Emaculate condition in every respect. Went on tes We made an appointment with Frank Salierno concerning a late model Yukon Denali XL. Vehicle was in Emaculate condition in every respect. Went on test drive with Frank and made deal to purchase the vehicle in matter of minutes. CJ Sexton was also very professional and informative in completing the paperwork. Extremely satisfied with entire process. More

Helpful 0

Report | Print

Efficient and Informative The process was quick to set me up in the system and for Brian to move my service along the proper channels. After that, the tech’s completes the serv The process was quick to set me up in the system and for Brian to move my service along the proper channels. After that, the tech’s completes the service as needed and was out the door and back in the road in about an hour. More

Helpful 0

Report | Print

Customer Satisfaction I purchased my first Benz from Crown with an excellent experience with Ken Stuart. Ken made the journey worthwhile, seamless and walked me around to m I purchased my first Benz from Crown with an excellent experience with Ken Stuart. Ken made the journey worthwhile, seamless and walked me around to meet several people but I can’t recall their names. Appreciate the journey we took together. More

Helpful 0

Report | Print

Customer for Life! Crown is the true definition of pure excellence! Brian is always very thorough in explaining all service related items that need attended to at the ti Crown is the true definition of pure excellence! Brian is always very thorough in explaining all service related items that need attended to at the time of my appointment, as well as answering any specific questions that I might have in complete detail that actually makes sense! Anytime I need service on my car, Crown and Brian are always there for me with their expert knowledge, true professionalism, and incomparable convenience from Loaners if needed, to a top notch facility with a very welcoming waiting room. From the second you walk into the door, you are truly treated like family. Thank you to Brian and Crown for always going above and beyond. Crown Mercedes-Benz of Dublin has truly earned a customer for life with the way they have always treated me over the years. Thanks for everything! More

Helpful 0

Report | Print