Brian Tassinari
Brian Tassinari at Crown Mercedes-Benz Dublin

Brian Tassinari

Service Advisor

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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45 Reviews
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45 Reviews

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45 Reviews of Brian Tassinari

September 18, 2021

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Employee Rating

I’ve done this WITH a Super Cool Auto Professional in Sales when I arrived at near Closing on a Saturday about 2 weeks ago and didn’t even buy my Benz from Michael… Simply ; Awesome People and “REAL❤️🙏 More

by theetrinitygroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Crown Mercedes-Benz Dublin responded

JB, Thank you so much for your wonderful review! We appreciate your business, and we are delighted that Michael and the team provided you with the 5-star service that you deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 15, 2021

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Always great honest service people were friendly and helpful not much more to say at More

by Heartflash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2021

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Employee Rating

Great experience, very thoughtful, very professional, on time, keeps you updated on what’s going with your. Acts on your behalf. Great to work with More

by msaleh_18
Recommend Dealer
Yes
May 28, 2021

Crown Mercedes-Benz Dublin responded

Thank you so much for your 5-star review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are pleased that our efforts continuously meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

May 23, 2021

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My husband & I have been working with Crown for over 25 years now & we have been a 2 Crown family for leasing 2 vehicles for many years, too now. Ken Stuart has been my sales agent for many cars now, too & More

by Lwinrod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Crown Mercedes-Benz Dublin responded

Linda, We are honored to have your confidence and loyalty, and we are thrilled that our team could provide you with a remarkable experience once again! We thank you for taking the time to leave us this excellent review, and we hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels until we meet again!

July 27, 2020

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Employee Rating

Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More

by MB91
Recommend Dealer
No
Jul 30, 2020

Crown Mercedes-Benz Dublin responded

As we discussed before you came in, your 2010 diesel Bluetec has an emission problem that cannot be remedied with a ‘reset’. It is a problem that needs to be repaired, unlike much earlier model years where a reset was possible. You argued with us that other technicians told you it could be reset, and that they told you they didn’t have the special equipment to facilitate this. We explained, just as the other Mercedes-Benz dealership did, that this was not true. You still wanted Crown to diagnose the problem, agreed to pay for the diagnosis, but then reneged on the payment. The reason this emission problem must be repaired is that it currently is releasing too much carbon - it is programmed per federal guidelines to only give a few more ‘starts’ until the repair is completed. Sincerely, Marc Wigler, President and GM

Aug 04, 2020

MB91 responded

I rest my case mr pres and gm. You didn't even get the year right. Your techs also stated the exhaust system was full of DEF. It's 75% water. Explain to me how that remains liquid in a hot exhaust system. Right. It doesn't. Stay away from these jackwagons.

July 02, 2020

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Employee Rating

Service I had a repair done on my new GT. The problem was not Mercedes fault but it was a fault of a third party installer. This was a very detailed repair an More

by carlthoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2020

Crown Mercedes-Benz Dublin responded

Carl, Thank you for taking the time to share this 5-star review! We are pleased that Brian could put you at ease and get your automotive concerns effectively resolved. Your safety and satisfaction are of the utmost importance to us. Please don't hesitate to let us know if we may be of further assistance to you in the future.

October 24, 2019

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Service As I said I’m not good at typing but I highly recommend Brian. Very knowledgeable and wil really help you out even with other types of cars More

by TThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I’m not good at typing but Brian is awesome

Oct 25, 2019

Crown Mercedes-Benz Dublin responded

Thomas, Thank you so much for your willingness to leave Brian this excellent review! We are so pleased that he could be of great assistance to you, and he will be honored to have earned your 5-star rating and recommendation! Please let us know if there is anything more that he or the team may help you with in the future.

September 30, 2019

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Employee Rating

Need someone who finds exactly what you’re looking for? Want that perfect car for a fair price? Give these guys a try. You won’t be disappointed!! More

by Lanee
Recommend Dealer
Yes

Other Employees Tagged: Bill Stevenson, Bill Tippie

Sep 30, 2019

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so honored to have your confidence, and we appreciate you taking the time to leave us this 5-star review and recommendation! Please drive safely, and be sure to let us know how our team may serve you again.

May 14, 2019

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Employee Rating

Worked with me to accommodate my schedule Bryan Moser was awesome! He made sure my car was ready in a timely manner to accommodate my 2 hour drive to the dealership. I look forward to working More

by Tbmccloud4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Moser

April 02, 2019

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Employee Rating

Repair & Replace wheels damaged from road hazard Brian Tassinari at Crown Mercedes and team provided the best possible service. Repairs were completed on time, as promised. Outstanding customer servi More

by LittleAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2019

Crown Mercedes-Benz Dublin responded

Thank you so much for your 5-star review! Maintaining your safety is our utmost priority, and we are pleased that the quality and efficiency of our service met your satisfaction. It is our pleasure to serve you. Please let us know if there is anything more we may help you with in the future.

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