Brian Tessitore | Page 23

Excellent service I have had several occasions to interact with Brian regarding various issues with my vehicle. He is always helpful, patient, courteous and knowledgeab I have had several occasions to interact with Brian regarding various issues with my vehicle. He is always helpful, patient, courteous and knowledgeable. Dealing with the entire Crown service and sales staff has been a pleasant experience, and I would highly recommend this dealership to all. More

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Professional Team of Employees Everything about my experience at Crown Volvo went smoothly. Like a well oiled machine every person at this dealership knew how to take the stress ou Everything about my experience at Crown Volvo went smoothly. Like a well oiled machine every person at this dealership knew how to take the stress out of buying a car. My salesperson Mary Mattingly listened to what I wanted and knew when to give me enough space. When Mary had the right car for me which was a few weeks from our first meeting, it went like clockwork. More

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Oil change I’m from NY State and I’ve found that Crown Volvo goes out of their way to make sure all customers are satisfied. Brian greeted me upon arrival and ma I’m from NY State and I’ve found that Crown Volvo goes out of their way to make sure all customers are satisfied. Brian greeted me upon arrival and made sure I was aware of any and all costs and repairs to my vehicle. I will continue to use Crown Volvo when I’m in the St. Petersburg, Clearwater area because I know they will take care of me. More

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Super Service Have always been very pleased with the service that I have received at Clearwater Volvo. On this particular occasion, routine maintenance was perform Have always been very pleased with the service that I have received at Clearwater Volvo. On this particular occasion, routine maintenance was performed with minimal wait time. Brian was right there on my arrival and always took time to keep me informed on the status. After leaving the dealership, I notice the message on the car screen to schedule an appointment had not reset. Call Brian and he advised me he would stop by my house to reset it since he lived in my local area. Saved me a second trip to the dealership and I commend Brian for going above and beyond to resolve this problem. Again, this is typical of the service I have come to experience at the Clearwater dealership and one of the primary reason I went back to Volvo. More

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50,000 mile maintenance visit. Brian Tessitore, Service Adv I have owned 4 Volvo's since 2002, from this dealership under different management companies. For me, the experience of visiting Crown Volvo , has I have owned 4 Volvo's since 2002, from this dealership under different management companies. For me, the experience of visiting Crown Volvo , has been one of not only having my wonderful car maintained, but also the building of a relationship with the Service Dept personnel which borders on "family." My calls, taken by Brian, who is my contact guy, are always taken with his tone being one of friendship and readiness to meet my needs. He is prompt in providing an estimate of the cost of the service needs of my car as well as the timeline in which they should be met. One of the most reassuring parts of my relationship with Brian, is when I call "out of the blue" with an unexpected question about something that I don't understand. Brian is quick to explain what might be happening and to put my concerns to rest. I honestly cannot imaging driving other than a Volvo and having my car receive the tender loving care from Brian and his colleagues. They are indeed like a part of my family. I really appreciate how well Brian has met the scheduled needs of my car and his making of my visits such fun and very memorable. Georgia Bailey More

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A Pleasurable Experience My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since 1990 but as soon as I returned to Tampa Bay this dealership was my source of service and replacement cars. Two staff stand out in my experience: Deborah, service manager. My service experience was simply remarkable. Deborah and her staff bent over backwards to help me every time i visited the dealership for service. She even helped me when i purchased the latest XC60. Thank you Deborah. Hume Spear helped me with the latest car and assisted with a really good deal. He calls on birthdays and keeps in touch. I currently live in Jacksonville and am contemplating upgrading to the XC90 and Hume is the first person I will call for a quote. The entire staff at this dealership and all the past ownerships and configurations are, in my view, one of the best in the nation, and I have experienced many over the past almost 40 years. Thank you guys and continue not just selling and servicing cars but actually helping people, one at a time. Cheers!!! More

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Service on XC90 Brian was very professional and kept me informed during service. He answered questions regarding technical issues I had and explained in detail how Brian was very professional and kept me informed during service. He answered questions regarding technical issues I had and explained in detail how they functioned. More

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Very satisfied customer We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in sho We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in showing the car and has taken the time to learn all of the subtleties that most automobile sales people do not bother with (in our experience). We recommend Mary without hesitation to anyone interested in a Volvo. Her follow-up is excellent also. She made the transaction painless. M & E, C More

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Great Service!!! Brian Tessitore does a great job!!! Service was done properly and quickly. I have visited many service departments and this is the best service depart Brian Tessitore does a great job!!! Service was done properly and quickly. I have visited many service departments and this is the best service department, hands down. More

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Loyal Customer Just wanted to say, that I can always count on Brian Tessitore to take care of my car. I recently had an issue with my battery. Brian managed to a Just wanted to say, that I can always count on Brian Tessitore to take care of my car. I recently had an issue with my battery. Brian managed to allow me to bring the car in on a busy Monday for a replacement, and get me back on the road. I was in and out of maintainance in a timely manner. XC-90 2003 101,000 miles always serviced at his location. Thank you for your service. More

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