Brian Wheeler | Page 3

Great staff. Easy to work with. Didn’t try to sell me anything I didn’t want. Easy to work with. Didn’t try to sell me anything I didn’t want. More

by thetimothyb Verified Customer Verified Customer

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Emich Kia felt like a hidden gem when it came not just for the deals they offered but also how attentive there team was! Haley and Tyler took such good care of us! Thank you very much! We love the Sorento for the deals they offered but also how attentive there team was! Haley and Tyler took such good care of us! Thank you very much! We love the Sorento Xline SX Prestige. More

by jaime.gonzalez31 Verified Customer Verified Customer

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Excellent honest customer service! ! Top notch integrity sales of quality vehicles. Very happy that I was able to work with Tyler and Tom. Will go to them first for all future vehicles ! Top notch integrity sales of quality vehicles. Very happy that I was able to work with Tyler and Tom. Will go to them first for all future vehicles. More

by kimberleysteele Verified Customer Verified Customer

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Great experience at Emich Kia. It was smooth, little stress, and went pretty quick. Very happy with what I drove off with and would recommend. It was smooth, little stress, and went pretty quick. Very happy with what I drove off with and would recommend. More

by zaps_meow Verified Customer Verified Customer

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John in Sales was fantastic—patient, knowledgeable, and incredibly helpful despite the chaos of the day. He made the car-buying experience much smoother, and we truly appreciated his support. Thank you, Jo incredibly helpful despite the chaos of the day. He made the car-buying experience much smoother, and we truly appreciated his support. Thank you, John! The biggest issue we encountered was the wait time between agreeing on a price and meeting with the finance associate. We weren’t informed that there would be such a long delay, and at one point we were told we were “next,” only to wait over an hour more—followed by another hour in Finance. In total, we were at the dealership from around 12:30 PM to 7:30 PM—seven hours! We understand it was a hectic day with the federal tax credit deadline approaching, but clearer communication about the wait would have made a big difference. Additionally, the temporary trailer setup made for a less-than-pleasant environment during the long wait. Regarding Finance: Brian was helpful and courteous, but the process felt unbalanced. He spent a lot of time explaining optional add-ons, and then rushed through the actual contract—the most important part, in my opinion. I had to stop him several times to ask questions, which he did answer, but the pacing felt off. Due to the busyness of the day, we didn’t get a chance to discuss our trade-in, though we were interested in selling our car. All that said, I’m happy with my new EV6—thank you! More

by Beth Verified Customer Verified Customer

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Best car buying experience ever. Kyle was awesome and the rest of the Emich Kia crew was amazingly knowledgable and helpful. Definitely recommend Kyle was awesome and the rest of the Emich Kia crew was amazingly knowledgable and helpful. Definitely recommend More

by robb5 Verified Customer Verified Customer

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Tiffany made the car leasing process pleasurable. She was quick to provide answers to my questions and provide solutions to bumps in the road. She was quick to provide answers to my questions and provide solutions to bumps in the road. More

by jpharris20 Verified Customer Verified Customer

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Tiffany was a pleasure to work with and tried her best to answer our questions even though the dealership was very busy on the day we bought our car. answer our questions even though the dealership was very busy on the day we bought our car. More

by LANIELOVE1 Verified Customer Verified Customer

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Kyle was excellent to work with. He promptly greeted me once I arrived at the lot. He was very professional and was more helpful than the last dealership I was at. He promptly greeted me once I arrived at the lot. He was very professional and was more helpful than the last dealership I was at. More

by michelle@dmoms.com Verified Customer Verified Customer

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There was wat too much switching between staff which prolonged the wait. Each step felt like another sales pitch. John was good to work with. prolonged the wait. Each step felt like another sales pitch. John was good to work with. More

by dlegrand0 Verified Customer Verified Customer

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