Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 2

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Brian Wilcox

January 16, 2026

Dealership Rating
Employee Rating

Timely and efficient Always a good experience. .. helpful, timely and efficient. Always a positive experience...Brian was helpful and informative. Work was done in a timely and efficient manner. More

by a.franzosa
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 15, 2026

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Employee Rating

Couldn't be a better experience. Honest, informative, and efficient. Brian Wilcox was excellent in communication More

by Sdaigle
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 12, 2026

Dealership Rating
Employee Rating

The Service at Long Cadillac is exceptional. Brian is always very helpful and he definitely knows his stuff. The car wash is a bonus! More

by nvburgos
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

Dealership Rating
Employee Rating

Very professional and friendly. Waiting area is very nice and clean. I like having the car washed after the service. More

by BKIDDER472
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 11, 2026

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Employee Rating

Amazing customer service! David and Bruno did an outstanding job of making sure that I was taken care of! More

by GREGORYSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima , Bruno and David

January 05, 2026

Dealership Rating
Employee Rating

Prompt professional service. Beautiful facility. Comfortable waiting area with plenty of snacks and beverages. Great More

by CFGOLDEN
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

January 04, 2026

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Employee Rating

Excellent service, comfortable waiting room! Brian keeps me informed on how the service is going! More

by MDW1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2026

Dealership Rating
Employee Rating

Great service work. Fast appt, clean facility, easy access and gave a loaner. Will be back for service and maintinance. More

by BSC521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2026

Dealership Rating
Employee Rating

Could not be happier with Brian and the service I received at Long Cadillac. It is was A++ and what every Cadillac dealership in the area to should strive to be!!!! More

by Sarah88
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

December 31, 2025

Dealership Rating
Employee Rating

Excellent service, great waiting area, they take you on time and service time they tell you when you wait is accurate. More

by DMSCHOF
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

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