Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 2

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of Brian Wilcox

May 11, 2026

Dealership Rating
Employee Rating

Friendly, efficient, the wifi works well, and the coffee was great! Facilitaed smoothly my purchase of a Cadillac shirt with my points. More

by LIESHI007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2026

Dealership Rating
Employee Rating

I always have very good service. The Service people are very Respectful and courteous. I work with Brian a lot. He is very good at his job. All the gentlemen are great. More

by HAVEFAITH61
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 07, 2026

Dealership Rating
Employee Rating

I only deal with Brian. He take care of everything. Brian has always been very helpful. More

by Iraj Gashgaee
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 07, 2026

Dealership Rating
Employee Rating

Service and service advisor were excellent. Easy to make appointment with very quick and on time service. More

by SHARON591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2026

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Employee Rating

Always professional Professional and knowledgeable. I would recommend Long service department to anyone Excellent and timely More

by lhappycampers
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

May 02, 2026

Dealership Rating
Employee Rating

Communicative, courteous and clean. Always willing to help and provide top notch service. Top in class! More

by JOE_MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2026

Dealership Rating
Employee Rating

Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s More

by Sierra Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2026

Dealership Rating
Employee Rating

It's a pleasure to go there. The people are so nice. Every one of Em I've met and you do excellent work. More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith , Andrew pocker

April 11, 2026

Dealership Rating
Employee Rating

Courteous, reliable, and knowledgeable as always. Job well done! Service keeps the car in good reliable condition. More

by rma470
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

March 22, 2026

Dealership Rating
Employee Rating

Brian always takes great care of me and the car! I get it back clean as a whistle and that means a lot! More

by MELISSARUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

Mar 23, 2026

Long Cadillac responded

Hello, thank you so much for your feedback! We'll be sure to share it with Brian.

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