Tohm Palaima

Leasing my new Cadillac Optiq was truly one of the best car-buying experiences I’ve ever had thanks to Ron, Thom, and David. From my very first conversation with Thom, I could immediately tell this team op car-buying experiences I’ve ever had thanks to Ron, Thom, and David. From my very first conversation with Thom, I could immediately tell this team operated differently — professional, transparent, knowledgeable, and genuinely focused on making the experience easy and enjoyable. The entire process was seamless from start to finish. There was never any pressure, communication was excellent throughout, and every question I had was answered quickly and honestly. It’s rare to find a dealership team that makes you feel this comfortable and valued as a customer. I gladly traveled over an well over an hour each way to work with them, and I would do it again without hesitation. That alone says a lot about the level of service they provide. I’m beyond happy with my new Optiq and even more impressed by the people behind the experience. I highly recommend Ron, Thom, and David to anyone looking for a smooth, professional, and genuinely outstanding car-leasing experience. Thank you again for everything! More

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Absolutely the best customer service from the very beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchas beginning email communication with Tohm to the test drive with Luke. We feel Long went above and beyond for us and are very pleased with our purchase! Financing was smooth and easy (sorry I forgot his name) but he went above and beyond to get us the right numbers. More

by lemay2 Verified Customer Verified Customer

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Been purchasing Cadillacs from Long Cadillac in Westboro for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding s for many years, with Darryl Dudyak as our go-to contact salesperson. Long Cadillac is committed to providing great friendly service and a rewarding shopping experience. Even though there are other Cadillac dealerships closer, we go the extra mile to Long Cadillac (just as they do!). More

by Sierra Bob Verified Customer Verified Customer

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Tohm and David were a pleasure to deal with. Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I w Always professional and courteous in their interactions with me. They ensured my purchase and delivery of my CT5 V Blackwing went smoothly to MN. I would not hesitate to buy from Long Cadillac again. More

by briannesius Verified Customer Verified Customer

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Everyone I dealt with was very friendly and courteous. No pressure at all. Premium feel to the facility No pressure at all. Premium feel to the facility More

by EAJACK Verified Customer Verified Customer

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Long Cadillac is one of the best dealerships I have ever used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of wha used. Their service department and their service employees, especially Brian, have always come through for me. They've always kept me informed of what was going on with the car, when it would be ready. Also, they've done a lot of preventive maintenance for me that was, they kept me from having any other problems later on. I highly recommend using Long Service. More

by jamesgolden0 Verified Customer Verified Customer

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I recieved top notch service from Long Cadillac I highly recommend this dealer to everyone highly recommend this dealer to everyone More

by JTO021360 Verified Customer Verified Customer

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Amazing customer service! David and Bruno did an outstanding job of making sure that I was taken care of! David and Bruno did an outstanding job of making sure that I was taken care of! More

by GREGORYSHANNON Verified Customer Verified Customer

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Excellent service, comfortable waiting room! Brian keeps me informed on how the service is going! Brian keeps me informed on how the service is going! More

by MDW1818 Verified Customer Verified Customer

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Big thanks to Long Cadillac sales and service department, there out standing professional and timely help has my car fixed and back on the road so that I could still get to my destination on time there out standing professional and timely help has my car fixed and back on the road so that I could still get to my destination on time More

by jamesgolden0 Verified Customer Verified Customer

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