Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 4

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Brian Wilcox

November 06, 2025

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Employee Rating

Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima, Jody Smith , Daryl in sales

November 04, 2025

Dealership Rating
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I trust them, number one issue for me,I don't need fifteen words to say it. More

by PEARLE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 16, 2025

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Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2025

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The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 11, 2025

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My family and I have been utilizing Longs since 1986 for our car and service needs. The service is excellent. Brian Wilcox is professional, respectful and extremely accommodating. Jim Golden’s sincerity, ca More

by PLEJA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jim Golden

October 10, 2025

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Employee Rating

Hello ! I purchased a used Cadillac srx SUV , it was in great condition as stated by Hank ' my salesperson , who is a professional ! I'm very satisfied with More

by cmcorbo61
Service Price Transparency
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Recommend Dealer
Yes

September 27, 2025

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Just purchased an xt5, my only experience with service so far is an inspection sticker More

by tromjf60
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Recommend Dealer
Yes

Other Employees Tagged: Brian Jones, Hank Landry

September 25, 2025

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Excellent and timely service in all aspects. Brian is very knowledgeable about Cadillac and is a pleasure to work with. Q More

by I johnquinn711
Service Price Transparency
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Recommend Dealer
Yes

September 10, 2025

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Employee Rating

I have been a Long Cadillac customer for over 10+ years and they have consistently met my needs. Always professional, courteous and knowledgeable. I rate their Customer Service at the top of my list at Lon More

by CAROL.SCHWAB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jody Smith , Andrew

September 07, 2025

Dealership Rating
Employee Rating

Great dealership. Never felt pressured. All 3 times I have been we always have worked things out Daryll is outstanding understanding what I want and finds a vehicle More

by DRGJR61
Service Price Transparency
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Recommend Dealer
Yes
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