Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 4

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
148 Reviews
4.9

148 Reviews

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148 Reviews of Brian Wilcox

December 14, 2025

Dealership Rating
Employee Rating

Best dealership which is why we remain loyal. Service department is consistently awesome. Always satisfied. More

by Petal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Smith

December 12, 2025

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Employee Rating

Big thanks to Long Cadillac sales and service department, there out standing professional and timely help has my car fixed and back on the road so that I could still get to my destination on time More

by jamesgolden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 19, 2025

Dealership Rating
Employee Rating

They handled all My concerns and made sure I was comfortable with the issues that was being addressed More

by GANDS50
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 16, 2025

Dealership Rating
Employee Rating

They are always helpful and give the best service. Brian lets me know what going on and what he can do to make sure my car is always in good health. More

by billstratakias
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 08, 2025

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Employee Rating

Had a huge issue with my XT four and Brian was fantastic getting it fixed. It was there for a long time but he took the time and worked with us gave us a loaner and everything was great. We appreciate every More

by Rlsurr
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 06, 2025

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Employee Rating

My experience was very enjoyable as I was given a beautiful car to drive while my repairs were being completed in a timely manner More

by mariod1
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 06, 2025

Dealership Rating
Employee Rating

Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima, Jody Smith , Daryl in sales

November 04, 2025

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Employee Rating

I trust them, number one issue for me,I don't need fifteen words to say it. More

by PEARLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 16, 2025

Dealership Rating
Employee Rating

Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 13, 2025

Dealership Rating
Employee Rating

The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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