Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 9

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Brian Wilcox

January 02, 2025

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Employee Rating

I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs More

by 93levy-logical
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

Dealership Rating
Employee Rating

Bryan immediately received me, recognized my appt. Requests. He came back to lounge reviewed my options with costs . Then carried out work and gave me excellent results of work and costs. More

by AMBERLEEJONES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse

December 22, 2024

Dealership Rating
Employee Rating

Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! More

by ROCCO.DEVITO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

December 22, 2024

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Employee Rating

The guys in the service department went above and beyond to help me out Thanks again More

by trenholmconstrustion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 22, 2024

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Employee Rating

Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. More

by ANDREABONOLDI
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

December 13, 2024

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Employee Rating

Seems good, but it took too long to fix my car. Better luck next time. More

by JSR.KEOGH
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Workmanship
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Service Communication
Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Great service with friendly, knowledgeable and professional staff. The parts department goes above and beyond for their customers. More

by CRYSTAL.HOLMES
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Dudyak

December 06, 2024

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Employee Rating

Always like the way I’m treated as well as how they take care of whatever the issue may be. More

by MKUTZER
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Service Time
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Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More

by BOBMINARIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif More

by HAIRYDAN59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima

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