Brian Wilcox
Brian Wilcox at Long Cadillac

Brian Wilcox | Page 8

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Brian Wilcox

March 07, 2025

Dealership Rating
Employee Rating

I have been dealing with Brain for all of my Cadillacs services for over 10 years and I have to say he goes above and beyond to make sure job is properly done each time. He is very professional and provid More

by DFifield
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hank Landry, Bruno Medina , Steve A

March 03, 2025

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Employee Rating

Always on time. They also wash the car. I love the place it is clean even the bathroom’s More

by CLACHKEY_88
Service Price Transparency
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Recommend Dealer
Yes

February 12, 2025

Dealership Rating
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They alwayd delivered my car on time they also supply to and fom delivery service. More

by RONBERAN
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Recommend Dealer
Yes

February 04, 2025

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Great service across the board. The team is always very available and helpful to my wife and I. More

by brian.oconnell
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Recommend Dealer
Yes

January 26, 2025

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I have been a loyal customer of Long Cadillac since it was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and More

by FERGUSRW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith , Andrew

January 19, 2025

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Employee Rating

Brian and Andrew made my service a breeze! Long Cadillac is the best dealership to take your vehicle for service! Quality work and excellent attention to detail. They even washed my car! Thank More

by SJGRUPPOSO
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

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Brian was courteous, patient, & knowledgeable! In addition he was considerate and understanding of my situation. More

by robtleejones
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Recommend Dealer
Yes

January 16, 2025

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Employee Rating

Brian is Awesome! Thanks for answering all my silly questions! When things don't work right due mostly to user error! More

by MARGARETCMC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jody Smith

January 11, 2025

Dealership Rating
Employee Rating

Gave a good explanation of the work to be performed. Confirmed work by checking back records. More

by CSHEPARDSON0
Service Price Transparency
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Recommend Dealer
Yes

January 05, 2025

Dealership Rating
Employee Rating

I always have a positive experience at Long Cadillac! Their service advisors and entire staff are professional and knowledgeable. More

by cjiannelli
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Morse, Jody Smith

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