Brian Williams
Brian Williams at Tynan's Volkswagen

Brian Williams

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
356 Reviews
4.7

356 Reviews

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356 Reviews of Brian Williams

January 14, 2026

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Employee Rating

One of the best experiences I have had. Brian was amazing and so easy to work with More

by DMD1764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Tynan's Volkswagen responded

Thank you for the kind feedback! We’re thrilled to hear you had one of your best experiences and that Brian made everything so easy. We’ll be sure to share your praise with him and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator

January 14, 2026

Dealership Rating
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Well when I come you make it convenient enough you get me out on time you keep your word and I thank you More

by House
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 15, 2026

Tynan's Volkswagen responded

Thank you for sharing that—we truly appreciate it. Keeping our word, respecting your time, and making your visit convenient are always our priorities. We’re grateful for your trust and look forward to assisting you again. Jacqueline Goldsboro - Customer Care Coordinator

January 10, 2026

Dealership Rating
Employee Rating

Calysta always keeps me informed of what is going on and she gives me good advice on what I should do. I had a battery replaced in my Tiguan and Calysta made sure that they replace it without any problems. More

by KIMBERLY.LEBOEUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We’re thrilled to hear about your great experience with Calysta and our service team. We truly appreciate your kind words and your trust in us—we’re always here to help! J. G - Customer Care Coordinator

January 01, 2026

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Great service. Great people. I loved how I get a free car wash. Above and beyond service! More

by JRPORZONDEK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachide Reese, Ashley Aldredge

Jan 02, 2026

Tynan's Volkswagen responded

Thank you so much! We’re delighted that you had a great experience and enjoyed the complimentary car wash. Our team truly appreciates the kind words, and we look forward to seeing you again next time! Jacqueline Goldsboro - Customer Care Coordinator

December 31, 2025

Dealership Rating
Employee Rating

My experience with Brian & the service crew at Tynans has been good for almost 5 years now. They are why I keep coming back. More

by PJBRENNER21
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Jan 01, 2026

Tynan's Volkswagen responded

Thank you for taking the time to share this feedback. We’re proud of Brian and our service crew, and it means a great deal to know they’re the reason you keep coming back. We sincerely appreciate your loyalty and look forward to serving you again. Jacqueline Goldsboro - Customer Care Coordinator

December 30, 2025

Dealership Rating
Employee Rating

Always helpful, everything always done in a timely manner, always friendly. And you washed my car. More

by JULIEFELIXTAOS
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 30, 2025

Tynan's Volkswagen responded

Hi Julie, thank you for your kind review! We truly appreciate your continued trust in our team. We’re glad to hear that everything was handled promptly, that our staff was friendly and helpful, and that you enjoyed the car wash as well. We look forward to assisting you again at your next visit! Jacqueline Goldsboro Customer Care Coordinator

December 30, 2025

Dealership Rating
Employee Rating

It was great except they ripped my tint off on the inside of my windshield, when taking off the mileage sticker. More

by ROXANNEPETRIE
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 30, 2025

Tynan's Volkswagen responded

Hi Roxanne, thank you for taking the time to share your feedback. We’re glad to hear your experience was otherwise great, but we’re very sorry about the issue with the tint on the inside of your windshield. That’s certainly not what we want for our customers. We appreciate you bringing this to our attention and would welcome the opportunity to make this right. Please feel free to contact us directly so we can address the situation promptly. Thank you again for your honest review. Matt Cooper Service Manager 303-341-3549

December 27, 2025

Dealership Rating
Employee Rating

I had a check tire light. The tire pressure was low The fix was fast and easy More

by ELDERBERRY0
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 29, 2025

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We’re glad our team was able to quickly address your low tire pressure, making the process fast and easy for you. We appreciate your feedback and look forward to helping you again whenever you need us. Jacqueline Goldsboro - Customer Care Coordinator

December 26, 2025

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Employee Rating

My service was done promptly and all of my questions were answered. Very pleased. Everything went well. More

by VINNESIYAMCGANN
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 26, 2025

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re happy to hear your service was completed promptly, all of your questions were answered, and everything went smoothly. We appreciate your trust and look forward to assisting you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

December 25, 2025

Dealership Rating
Employee Rating

I prefer Calista, extremely professional and helpful, always makes sure I gette t notifications which I didn't this time, very friendly and not condescending! More

by Jay
Recommend Dealer
No

Other Employees Tagged: Brian Williams

Dec 26, 2025

Tynan's Volkswagen responded

Thank you, Jay, for taking the time to share your feedback. We’re happy to hear that Calysta continues to provide professional, helpful, and friendly service, and that you appreciate her clear communication and respectful approach. We do apologize for the missed notification this time and appreciate you bringing it to our attention—it helps us improve. We truly value your preference and your trust, and we look forward to continuing to take great care of you on your future visits. Jacqueline Goldsboro - Customer Care Coordinator

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