Brian Williams

Tynan's Volkswagen responded

Thank you for your continued loyalty over the past 15 years! We’re truly grateful for your trust and are so glad to hear you’ve consistently received good service. We look forward to serving you for many more years to come! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for the kind words! We’re thrilled to hear that Brian and the team delivered fast, efficient, and amazing service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much, Delilah! We truly appreciate your kind words. Our team in both sales and service works hard to provide the best experience possible, and it's wonderful to hear that it shows. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback, Jon. We’re glad to hear the work was completed accurately and on schedule. We do, however, sincerely apologize for the confusion and inconvenience regarding the VW Service Credit Card promotion. Your experience highlights an important communication gap, and we’re addressing this internally to ensure our staff is fully informed moving forward. We truly appreciate you bringing this to our attention, and thank you for your patience and understanding. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for bringing your VW Cross Sport back in and for sharing your experience. We sincerely apologize for the repeated inconvenience and the extended time it took to address the issue. We understand how frustrating it can be to return for the same concern and to be without your vehicle for several days. While our team is committed to providing timely and accurate service, recent technician shortages have, unfortunately, impacted our turnaround times. That said, we’re glad to hear the issue was ultimately resolved and appreciate your patience throughout the process. If you have any further concerns or if there’s anything more we can do to support you, please don’t hesitate to reach out directly. We value your trust and are committed to making your future visits more efficient and worry-free. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

Tynan's Volkswagen responded

Thank you so much for your kind words! We're happy to hear that setting up appointments has been easy and that our customer service team made a great impression. We truly appreciate your support and look forward to continuing to deliver excellent service to you. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear your 10,000-mile service, including the tire rotation, was completed quickly and efficiently. It’s always our goal to keep you on schedule. We appreciate your trust in Tynan’s and look forward to seeing you at your next visit! Jacqueline Goldsboro -Customer Care Coordinator