Brian Williams | Page 2

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're glad to hear you had a positive overall experience with the service, but we apologize for the interaction you described in the express center. We strive to treat each customer respectfully; addressing everyone by name is an important part of that commitment. Thank you again, and we hope to provide a more welcoming experience next time. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for sharing your experience with us! We're thrilled that Brian provided such attentive and personalized service. We look forward to serving you again and are grateful to have you as a part of our Tynan's family. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the kind words! We're delighted that our team provided knowledgeable and friendly service. and took great care of your car. We look forward to welcoming you back next time! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Brian consistently provides thoughtful and supportive service. We’ll be sure to pass along your kind words, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We’re delighted that Brian and the team provided excellent service and professionalism. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your feedback. We're sorry to hear about your recent experience and want to ensure you feel confident in our service. The quality of our work is important to us, and we regret that your brake service did not meet your expectations. If there were a misunderstanding regarding your VW Drive Card and future service recommendations, we’d like the opportunity to clarify and address these concerns directly. Please contact us at your convenience so we can discuss your experience further and work towards a resolution. Our priorities are Your satisfaction and trust, and we’re committed to making things right. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're thrilled you've consistently enjoyed friendly, informative, and transparent service with us. It's our pleasure to make each visit a positive experience, and we look forward to welcoming you back in the future. Safe travels until then! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the fantastic review! We’re thrilled that Brian provided you with such a friendly and efficient experience. It’s wonderful that you’re enjoying the same high-quality service with Tynan’s Volkswagen as you experienced with Tynan’s Nissan over the years. We look forward to serving you for many more visits and keeping your VW in shape. Thanks for choosing Tynan’s again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your feedback with us. We aim to make your experience as seamless and comfortable as possible, and we apologize if our previous response missed the mark. We appreciate your input, as it helps us continually improve. Please don’t hesitate to reach out directly if there’s anything specific we can assist you with in the future. Jacqueline Goldsboro - Customer Care Coordinator