Brian Williams | Page 21

Tynan's Volkswagen responded

Thank you for your wonderful review! We’re so glad we could provide prompt service for your tire and get you back on the road quickly. A special thank you for recognizing Scott—his knowledge, kindness, and care truly make a difference. We appreciate your support and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

"Thank you for your wonderful review! We're delighted that our team went the extra mile for you. Providing great customer service is our top priority, and we truly appreciate your loyalty. We look forward to seeing you again!" Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your wonderful review! We truly appreciate your kind words and are delighted you had a great experience with our team. We look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We're glad our service team provided you with a quick and efficient experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your wonderful review! We're thrilled that you found our team to be kind and professional. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

We appreciate your feedback and are sorry to hear about your recent experience. We understand that vehicle maintenance decisions are important, and we strive to provide transparent recommendations based on manufacturer guidelines and your vehicle’s needs. We know you have options for servicing your vehicle, and we regret that we did not meet your expectations. If there’s anything we can do to clarify the recommendations or address your concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly. Thank you for your past business. We truly value our long-term customers and appreciate the opportunity to serve you. Best regards, Jacqueline Goldsboro Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback. We understand how frustrating it can be when manufacturer parts are no longer available. Our team does its best to find solutions, and we appreciate your patience. If there’s anything else we can do to assist you, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your detailed review! We're glad that our inventory had the trim package you were looking for and that Justin provided a professional and friendly experience. We appreciate your feedback on the trim package knowledge and will use it to improve. It’s great that Justin made the process smooth, even staying late to assist. Enjoy your Atlas, and we look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad you were satisfied with the work on your car, but we regret that the pricing wasn’t as clear as it should have been. Transparency is important to us, and we appreciate your input as we work to improve. Please don’t hesitate to reach out if you’d like to discuss this further. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback! We’re pleased you appreciated the clear communication throughout the service process. Keeping you informed is important to us, and we’re glad to have been able to assist with your vehicle’s needs. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator