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Brian Williams

Overview Reviews (463)

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Brian Williams

Brian Williams | Page 47

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8

463 Reviews

Overview Reviews (463)

4.8

463 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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463 Reviews of Brian Williams

August 30, 2023

Dealership Rating

Employee Rating

Friendly, knowledgeable, responsive and available, not rushed, completed work on day promised and finally, estimate and final charges aligned so no surprises! Thank you rushed, completed work on day promised and finally, estimate and final charges aligned so no surprises! Thank you More

by MARGARET braun

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Monique Murphy

Aug 31, 2023 -

Tynan's Volkswagen responded

We're thrilled to hear about your positive experience! Providing top-notch service is our priority, and your feedback confirms that we're on the right track. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing us! The Tynan's Volkswagen Service Team

August 28, 2023

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Employee Rating

I was told my tires were rotated but they weren’t my back tire was the one that was flat and gave me problems and was marked. It is still in the same place. I mentioned it to the tech and he told me I was w tire was the one that was flat and gave me problems and was marked. It is still in the same place. I mentioned it to the tech and he told me I was wrong, and that he seen it for himself that it was rotated. “(Oh okay)” just because I am a woman, does mean I am dumb. More

by ANGELA_STE

Verified Customer

Service Price Transparency

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Omar Hassanein

Aug 30, 2023 -

Tynan's Volkswagen responded

We're truly sorry for the experience you had, and we deeply regret any inconvenience or frustration this situation may have caused. Your feedback is crucial to us, and we take it seriously. Your concerns are valid, and we apologize for any assumptions made. We value all our customers equally and will address this issue promptly to ensure it doesn't happen again. Please don't hesitate to reach out if you have any further concerns or if there's anything we can do to rectify this situation. Your satisfaction is important to us, and we appreciate your feedback.. Jacqueline Goldsboro - Customer Care Coordinator -jacqueline.goldsboro@tynans.com

August 27, 2023

Dealership Rating

Employee Rating

The customer service was very kind and hospitality. Thank you so-much. The dealer is the best Thank you so-much. The dealer is the best More

by AHMIBRA4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Calysta Johnson, Monique Murphy, Cauther Sekatawa

Aug 29, 2023 -

Tynan's Volkswagen responded

Thanks for your continued support of the Tynan's Volkswagen team! We're honored to have you as a customer and look forward to your next visit!