Brianna (Bri) Garay

Very helpful. Listened to my needs. Treated me like a valued customer. I always go back for service and sales. Listened to my needs. Treated me like a valued customer. I always go back for service and sales. More

by helenobrien Verified Customer Verified Customer

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My experience was amazing, from going to another dealer and being told they could not do nothing. I decided to visit Toyota of Hartford , I sat with Jeanette ( Sales & Leasing Consultant) and after letting and being told they could not do nothing. I decided to visit Toyota of Hartford , I sat with Jeanette ( Sales & Leasing Consultant) and after letting her know my situation she Introduced Me to Brianna Garay ( Business Manager) ! Let me tell you they are heaven sent . Teamwork makes the dream work and just like that I got approved ❤️🙏 Thank you so much . Please stop by amd ask for them. More

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Kaleb did a great job of answering our questions about the used truck we were interested in and was very pleasant to work with. He came in on his day off to be there for the delivery of the vehicle. Very the used truck we were interested in and was very pleasant to work with. He came in on his day off to be there for the delivery of the vehicle. Very nice! Both Brianna and Kaleb were very accommodating, allowing us to change the pick up date, when our bank delayed in getting the check to them. More

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Omar was wonderful! Very knowledgeable and professional. I love my purchase and will continue to do business with Hartford Toyota. Very knowledgeable and professional. I love my purchase and will continue to do business with Hartford Toyota. More

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I had a wonderful experience at Hartford Toyota . My sales person, Jennifer Glidewell answered all questions and our concerns about are new Highlander. The General Manger Jim Webster canyon to see us My sales person, Jennifer Glidewell answered all questions and our concerns about are new Highlander. The General Manger Jim Webster canyon to see us and thank us for our purchase. More

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Very pleased with everyone at Hartford Toyota. Henry our salesperson was honest, very straight forward. We had to wait a few weeks for our vehicle and when we went to complete the sale there were Henry our salesperson was honest, very straight forward. We had to wait a few weeks for our vehicle and when we went to complete the sale there were no surprises. Everyone else that we interacted with (sales manager, finance manager) were pleasant and professional. Would buy from Hartford Toyota again any time. More

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Andie, from finance and Henry, from sales were great. Both men were very helpful and professional. Nice to do business with. BUT , the manager ( the owners son, I think), was very RUDE AND ARROGANT. Both men were very helpful and professional. Nice to do business with. BUT , the manager ( the owners son, I think), was very RUDE AND ARROGANT. He needs to learn how to interact with customers. Without happy customers there won’t be a successful dealership. More

by dianejoanmorris Verified Customer Verified Customer

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I had a very positive experience with Mr. Root. He came across as knowledgeable, relaxed, engaged and as a advocate for the buyer. I had two other experiences with local dealerships both wer Root. He came across as knowledgeable, relaxed, engaged and as a advocate for the buyer. I had two other experiences with local dealerships both were less than helpful. The first Toyota dealership in Enfield indicated I could look at cars in their website to find out information about the cars available. The second Toyota dealership in Manchester indicated they did not have new RAV4s and told me all the reasons why I could not get a new one. I heard the female manager say loudly, “sell her an Avalon!” When I called the Hartford dealership the first person I spoke to said they did not have any at the dealership, but more were coming. He also said, “Hey have you driven a RAV4? Why don’t you come down and take a spin in one of our used ones to see how it feels!” His super positive attitude made me feel good about the car choice and about the dealership. I did not want to buy a car this year due to gas prices and the overall cost of vehicles. However, I did not have a choice. I am so thankful Hartford Toyota made me FEEL good about the purchase and about the dealership where I will be taking the car for future service. Many thanks to the whole team. More

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Everyone was great to work with, timely and professional as well as friendly. Great experience overall, couldn't ask for better treatment. A+++ as well as friendly. Great experience overall, couldn't ask for better treatment. A+++ More

by drseifel Verified Customer Verified Customer

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Leased a Highlander Omar and Bri were terrific Omar was always in contact with me to update me as to when my vehicle would arrive and Bri was patient and walked me through the financing side of things always in contact with me to update me as to when my vehicle would arrive and Bri was patient and walked me through the financing side of things More

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