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Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Brianna Williams

February 04, 2026

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Employee Rating

From the moment that I pulled into the garage, I was greeted with kindness and professionalism. Everybody seemed to be in a good mood and was providing excellent customer service throughout the dealersh More

by anthony.corrao88
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Feb 04, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to learn that our team greeted you with such kindness and professionalism from the moment you arrived. We’re pleased the service department provided attentive care for your Ford and that you felt welcome throughout your visit. Thank you for the five-star rating and for trusting us with your vehicle.

February 04, 2026

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Very pleasurable. Everyone is very professional and Barbra makes the best Chocolate Chip cookies?? Service was great More

by rweiss
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Feb 04, 2026

Gordie Boucher Ford of Kenosha responded

It’s wonderful to hear you found our team professional and enjoyed those chocolate chip cookies. Brianna and everyone here are glad your Ford Escape service went smoothly. Thank you for sharing your experience and we look forward to assisting you again.

February 04, 2026

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Employee Rating

Very pleasurable. Everyone is very professional and Barbra makes the best Chocolate Chip cookies?? Service was great More

by rweiss
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Feb 04, 2026

Gordie Boucher Ford of Kenosha responded

It’s great to hear your Ford Escape service went smoothly and that you enjoyed our chocolate chip cookies. Brianna and the service team appreciate your kind words about our professionalism. Thank you for choosing us and sharing your experience!

January 24, 2026

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Love the customer service. Also love the videos that I receive of the progress on vehicle More

by Collins712
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 24, 2026

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

January 22, 2026

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Employee Rating

Great customer service. Kept me informed throughout my service work. Appreciated that they were able to accommodate my work schedule. More

by Yorkimom
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 22, 2026

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 14, 2026

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Employee Rating

Very professional and knowledgeable. Ease of scheduling service. Great waiting area. Everyone very pleasant. Building is very nice and clean. More

by graceffal
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 14, 2026

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

January 13, 2026

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Employee Rating

Great It was great. Enjoyed the cookies popcorn and drinks price was excellent Oh My .... More

by transportation
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 13, 2026

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 13, 2026

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Employee Rating

They took care of me very well with the oil change and the tire rotation! More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Barb Derose

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Jan 14, 2026

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

January 10, 2026

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Employee Rating

I had to change all of my driving preferences back to how they were. There was something in the write up about 2 pins missing. I don't know where they're missing from. The vehicle has a bumper to bumper warr More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 11, 2026

Gordie Boucher Ford of Kenosha responded

Dean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Belal Barakat Service Manager 262-697-0700

January 07, 2026

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Employee Rating

I always have a positive experience when I come to the dealership. I even touch base with Mr. Cairo. If it works out, when my wife is looking for a new car, I will definitely let Tristan know. More

by PDEGRACIE
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that you consistently have a positive experience when visiting our dealership. It’s great to know you were able to touch base with Mr. Cairo as well building strong relationships is important to us. And we’d be honored to help when your wife begins looking for her next vehicle; Tristan will be ready whenever the time is right. Thank you for choosing Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to assisting you again! Sal Pappalardo General Manager

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