Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams | Page 6

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Brianna Williams

January 13, 2026

Dealership Rating
Employee Rating

Great It was great. Enjoyed the cookies popcorn and drinks price was excellent Oh My .... More

by transportation
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna made your visit a great experience and that you enjoyed the cookies, popcorn, and drinks while you were here. The team at Gordie Boucher Ford of Kenosha appreciates your feedback and looks forward to seeing you again on your next visit. Sal Pappalardo General Manager

January 10, 2026

Dealership Rating
Employee Rating

I had to change all of my driving preferences back to how they were. There was something in the write up about 2 pins missing. I don't know where they're missing from. The vehicle has a bumper to bumper warr More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 11, 2026

Gordie Boucher Ford of Kenosha responded

Dean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Belal Barakat Service Manager 262-697-0700

January 03, 2026

Dealership Rating
Employee Rating

Very friendly and easy to work with. Mike was very thorough about what was happening to my vehicle. Definitely recommend More

by jhaasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re glad to hear that our team was friendly and easy to work with, and that Mike took the time to thoroughly explain what was happening with your vehicle. Clear communication and trust are important to us, and it’s great to know that made a difference. Thank you for the recommendation and for choosing Gordie Boucher Ford of Kenosha. We look forward to helping you again! Sal Pappalardo General Manager

January 03, 2026

Dealership Rating
Employee Rating

They were able to get me in without an appointment to replace my battery. Also delivered my car for free. Excellent service More

by robertru-44
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re glad we could get you in without an appointment to replace your battery and make things even easier with our free Pick-Up & Delivery service. Providing fast, convenient, and reliable service is exactly what we aim for at Gordie Boucher Ford of Kenosha.Thank you for choosing us we look forward to helping you again whenever you need service! Sal Pappalardo General Manager

December 27, 2025

Dealership Rating
Employee Rating

Service was quick; people were polite and thorough in their explanation Keep up the great work More

by SURB26
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that your service was quick and that our team was polite and thorough in explaining everything. Clear communication and efficient service are exactly what we strive for at Gordie Boucher Ford of Kenosha. Thank you for the encouragement we appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

December 26, 2025

Dealership Rating
Employee Rating

Everyone was so helpful, knowledgeable, and welcoming. On top of my appointment, I learned a lot about benefits I had that that I wasn't taking advantage of. My appointment went off without a hitch. I was More

by JBARCLAY321
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing 5-star review! ⭐ We’re so happy to hear that our team was helpful, knowledgeable, and welcoming and that your appointment went exactly as promised. It’s great to know you were able to learn about benefits you hadn’t been taking advantage of, and that everything was completed on time and without a hitch. And of course, we love that you enjoyed the chocolate chip cookies and popcorn the perfect finishing touch! 😄 Thank you for choosing Gordie Boucher Ford of Kenosha. We truly appreciate your kind words and look forward to delivering another 5-star experience next time! Sal Pappalardo General Manager

December 25, 2025

Dealership Rating
Employee Rating

Always exceptional service The staff is friendly and efficient. The text and video progress reports are great More

by LINDARNOLD
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that you consistently receive exceptional service and find our staff friendly and efficient. The text and video progress updates are designed to keep you informed every step of the way, and we’re glad you find them helpful. Thank you for choosing Gordie Boucher Ford of Kenosha we look forward to taking care of you again on your next visit! Sal Pappalardo General Manager

December 24, 2025

Dealership Rating
Employee Rating

Good They picked up the vehicle and dropped it off after service. Nice option Convenient More

by Kawasaki_911
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 04, 2026

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

December 20, 2025

Dealership Rating
Employee Rating

Friendly and very professional Excellent facility. No high pressure. Salesman was very helpful. Great coffee station. More

by alanpadlock
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re glad to hear you enjoyed the friendly, professional atmosphere and our excellent facility. A no-pressure experience with a helpful salesperson is exactly what we strive for at Gordie Boucher Ford of Kenosha and we’re happy the coffee station helped make your visit even better! Thank you for choosing us. We look forward to welcoming you back again soon! Sal Pappalardo General Manager

December 19, 2025

Dealership Rating
Employee Rating

Nice and new facility I liked the video from technician about what he saw with car. Easy in and out. Thanks More

by Hkyanyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re glad to hear you enjoyed our new facility and found the technician video helpful. Providing clear insight into what we see during the inspection along with an easy, in-and-out service experience is exactly what we strive for at Gordie Boucher Ford of Kenosha. Thank you for choosing us, and we look forward to serving you again! Sal Pappalardo General Manager

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