Brigit Moenkemoeller | Page 2
Sales
Gettel Toyota of Charlotte County
1801 Tamiami Trail
Punta Gorda, FL 33950
Dealership Experience
6 yrs, 9 mos
Languages Spoken
English
German
29 Reviews
Write a Review29 Reviews of Brigit Moenkemoeller
October 01, 2023
It was a real pleasure working with Brigit. She really knew her stuff, and was very courteous and professional. We had been to other dealerships in Cape Coral, and she was so much better than She really knew her stuff, and was very courteous and professional. We had been to other dealerships in Cape Coral, and she was so much better than any of the others. More
September 02, 2023
Too many hidden cost adds - most inadequately explained, but already embedded in the documents. We felt the costs of these were forced upon us. Also, many didn't make sense, but because they weren't explain but already embedded in the documents. We felt the costs of these were forced upon us. Also, many didn't make sense, but because they weren't explained, we couldn't push back on their inclusion. More
Other Employees Tagged: Christopher Lumpkin, David Torres
July 16, 2023
They addressed our concerns with the new vehicle to complete the detailing. Unfortunately we had to contact the dealer to get the license plate though. Give the service department an above average r complete the detailing. Unfortunately we had to contact the dealer to get the license plate though. Give the service department an above average rating. Sales and finance gets an average rating More
Other Employees Tagged: Kelly
July 14, 2023
Very unprofessional sales management. I offered these people a very fair deal on a car that they clearly over priced due to the car being hot on the market. After telling me to wait a cou I offered these people a very fair deal on a car that they clearly over priced due to the car being hot on the market. After telling me to wait a couple month for the price to drop if not sold, I then proceeded to wait and when the price dropped I offered the same very fair offer. The internet sales women, Shawna, was not only rude when handling me, but decided to stop messaging me all together. I have offered to fix all issues on my car (which was throwing on two brand new front tires and buying brand new hub caps for my wheels, which cost 160 a piece from Volkswagen), I offered to raise my $0 down payment to $1000 and even went along to stop trying to bump up my trade a measly $500 which is still in the median of what Kelly blue book is saying I could get for my car (which is what dealerships use to give trade quotes and even price their cars). They refused that as well. After telling them exactly how this was going to play out (that they might as well sell it to me and make some money rather than send it to auction) they decided that my business was a joke and proceeded to go along with their methods.I even bumped up the price of what I offered to $500 more which they ignored my response. After being told to wait for the price to drop, I went along with it and patiently waited. By this time the price of the car dropped to $700 more than what I asked with a sign saying “last chance before care goes to auction”. At this point good management would accept the offer I gave them to make money, but arrogance and pride has blinded them. Who ever is in charge of managing that sales team did a horrible job. Holding their sales people back from selling cars, treating me, a customer that is potential business and money in there pockets as a joke, and unable to sell a car that is supposedly hot on the market. If I were the owner of the company I would replace that manager quickly before he/she runs all the customer away. It is rude to stop replying to customers, to lead customers on and use dirty tactics to try and get the price they want. This is a dealership, customers are allowed to haggle prices especially if it is a fair offer. From what the dealership dropped the price to, my offer seemed way more than fair. Lastly, I live 2 hours and 30 minutes away and was willing to make that drive. Management let arrogance blind them from potentially grabbing a life long customer. Worst dealership experience I’ve ever had. More
Other Employees Tagged: Bill Finocchiaro, Ryan Overstreet, Jason Merriman, Matt Schrantz, Randy Madsen, Shawna Eraca
April 11, 2023
Desmond was an amazing and helpful salesman. He took the time to help me find the right car for me. The dealership is pleasant to be in and everyone was warm and welcoming. He took the time to help me find the right car for me. The dealership is pleasant to be in and everyone was warm and welcoming. More
Other Employees Tagged: Desmond Pierre
February 27, 2023
Birgit greeted me at the door and asked how she could help me. Told her the two cars I was interested in. We went over a couple of options and decided on the Camry. We went for a test drive. Worked the n help me. Told her the two cars I was interested in. We went over a couple of options and decided on the Camry. We went for a test drive. Worked the numbers. It didn't take very long and I was able to purchase a car. Rhean helped guide me through the financial part and get all the paperwork and order. All of this was done in a timely fashion. I appreciate their efforts in getting me into a car. I will recommend friends to come see you. More
Other Employees Tagged: Rheanne?
December 16, 2022
Professional from start to finish. The staff is well trained and works very hard. I’m sure that expiations are very high for them. They are extremely determined to complete a sale. The staff is well trained and works very hard. I’m sure that expiations are very high for them. They are extremely determined to complete a sale. More