Britt Strain

Me and My Wife saw the car we wanted on there site last minute after leaving from another dealership that was complete trash and took no pride in their work or the word. It was a 2022 Lexus Gx 460 and had minute after leaving from another dealership that was complete trash and took no pride in their work or the word. It was a 2022 Lexus Gx 460 and had literally everything we were looking for. Got there late due to traffic and our salesman Andrew picked up the phone and confirmed availability of the vehicle and sent me at least 10 videos unless that 15 minutes, showing me every square inch of the vehicle. Without even asking, just incase I saw something I didn’t like and didn’t want to come up there. Didn’t try to hide anything or cover up anything just had complete honesty. We got there at 6:30 and they closed at 7 and we didn’t leave until 8:30 due to me and my wife wanting to test drive and look over the vehicle and then paper work, Not a single ounce of aggravation from me or my wife nor from the staff having to stay late. Including the finance manager Mr. Britt strain, complete professionalism and felt like we were cared for and needs were met and kept us in our budget. Definitely would buy from them again and our same salesman, name is Andrew Yung. This Man is Top Tier at his craft and cares and takes pride and energy to his work. Best sales and Dealerhship experience I or my wife have ever had, Highly recommended!! More

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Customer service that exceeded my expectations. They truly went above and beyond. Great experience overall. They truly went above and beyond. Great experience overall. More

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Lynn Whitty (The Queen of Sales), Mathew George, and Britt Strain made the entire process effortless. I told them what I wanted: a fully loaded AMG CLE 53 Cabriolet with a specific color combination—som Britt Strain made the entire process effortless. I told them what I wanted: a fully loaded AMG CLE 53 Cabriolet with a specific color combination—something I assumed would require a custom order. To my surprise, they located the exact car at another dealership and had it delivered to Baton Rouge in less than a week. The vehicle they found was the only one in the United States that matched my requirements. The deal was straightforward and hassle-free. After nearly a decade of loyalty to another well-known three-letter German brand dealership in town, I’m now a very happy client of Mercedes-Benz of Baton Rouge! More

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Awesome staff I advise everyone that want to buy a car go to Mercedes Benz of Baton Rouge to Mercedes Benz of Baton Rouge More

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Very professional love working with Steve and Britt had a long day but it was well worth the time long day but it was well worth the time More

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I recently purchase my second car at this dealership. Thanks to Todd Gaillot help I were able to purchase a car that had everything I need inside & out. Can’t be more satisfy with my purchase . He made Thanks to Todd Gaillot help I were able to purchase a car that had everything I need inside & out. Can’t be more satisfy with my purchase . He made the search and transaction super easy . More

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Lynn Whitty in sales & Brett in finance we’re both fabulous to work with.. Jerry & I highly recommend them both. We were extremely impressed with the purchase process on our pre-enjoyed Jeep Wrangler fabulous to work with.. Jerry & I highly recommend them both. We were extremely impressed with the purchase process on our pre-enjoyed Jeep Wrangler Sahara & will definitely refer others to Mercedes Baton Rouge whether a new vehicle or pre-owned. Pud’n & Jerry Waller Covington, LA More

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The service associate was kind and helpful. The waiting area was clean, comfortable, and had everything that I needed to make my wait time not seem so long. The waiting area was clean, comfortable, and had everything that I needed to make my wait time not seem so long. More

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Wonderful experience from start to finish when purchasing my new car. My salesperson, Mason Thomassie was very knowledgeable and answered all of my questions. His follow up after the sell to see if I needed my new car. My salesperson, Mason Thomassie was very knowledgeable and answered all of my questions. His follow up after the sell to see if I needed anything at all has been very much appreciated. More

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Oh my what else can I say other than Lynn Whitty the best salesperson ever is phenomenal she makes the experience very exciting. She is very knowledgeable and she gives you her uninterrupted attention. salesperson ever is phenomenal she makes the experience very exciting. She is very knowledgeable and she gives you her uninterrupted attention. More

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