Brittanie Kim
Brittanie Kim at O'Meara Volkswagen

Brittanie Kim | Page 4

Sales Guide

O'Meara Volkswagen

1900 W 104th Ave
Thornton, CO 80234

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42 Reviews

Industry Experience

12 yrs, 4 mos

not yet
rated

42 Reviews

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42 Reviews of Brittanie Kim

May 20, 2022

Dealership Rating
Employee Rating

I will never come back to this dealership. While our sales associate was great, once we got to the contract it was awful. We were there to buy the car, there was no haggling and no one had to More

by AMY.TODD0
Recommend Dealer
No

Other Employees Tagged: Zak Itehad

May 23, 2022

O'Meara Volkswagen responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Amy, please feel free to contact us directly or let us know the best way to contact you and someone from our management team will reach out. We'd love to get to the bottom of this and turn things around for you.

May 10, 2022

Dealership Rating
Employee Rating

I purchased a vehicle from them. The vehicle will not pass emissions and the dealership will not fix the vehicle. They are telling me that the vehicle was damaged after I took it hom More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Bauers, Zak Itehad, Steve Stern, Scott Van Iten

May 10, 2022

O'Meara Volkswagen responded

As you know Elizabeth, someone attempted to steal your Catalytic Converter from your vehicle while it was at your home; we showed you those pictures of the exhaust. While we're sorry you have to deal with this, the vehicle was in no way, shape, or form sold to you this way and we've already proven this to you with the inspection of the vehicle we provided. You brought the vehicle back to the dealership after having it for awhile, complaining of a Check Engine Light that "came on this morning". When we inspected it, we found clearly that someone had nearly sawed through your entire Catalytic Converter in an attempt to steal it. When we explained this to you, you clearly understood, but still felt that we should replace it for you since you were unhappy about it, and in your words "You are a big dealership that can afford to fix it". Once again, we're sorry that you have to deal with this, but as we explained to you already, the appropriate course of action is to file a Police Report and make your Insurance aware of the problem. We appreciate your business, but as already stated before, we cannot take responsibility because someone tried to burglarize your vehicle.

April 28, 2022

Dealership Rating
Employee Rating

Was greeted by Brittanie immediately with a warm welcome! Asked our names and introduced herself and complimented our VW that we drove up in. She sat us down and asked questions to get to know us better whic More

by DionG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Itehad, Steve Stern

Apr 29, 2022

O'Meara Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brittanie and our team, and we look forward to working with you again.

April 25, 2022

Dealership Rating
Employee Rating

Brittanie delivered, she was very professional and helpful in our purchase. It was a pleasure to do business with her. More

by wladcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Itehad

Apr 26, 2022

O'Meara Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brittanie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 09, 2022

Dealership Rating
Employee Rating

Purchased an Arteon from O’Meara, Brittanie made the process smooth and easy. Was knowledgeable about the product and efficient. More

by Ruckhard82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

O'Meara Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at O'Meara Volkswagen are glad to have you as a customer.

March 17, 2022

Dealership Rating
Employee Rating

Brittanie was absolutely wonderful! She made sure to fully understand all of my wants and needs in a car and she made sure to find everything I was looking for. She was very easy to tal More

by Natali C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zak Itehad

Mar 18, 2022

O'Meara Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brittanie and our team. We're glad to hear they delivered such a great experience!

March 10, 2022

Dealership Rating
Employee Rating

I had Brittany help me and my boyfriend Michael get a car and she was absolutely wonderful! We had some struggles getting a car but she fought hard for us! And I am I love with my new car More

by ANNAMFH7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

O'Meara Volkswagen responded

Anna, Thanks for your feedback on your recent visit to O'Meara Volkswagen. I'm glad to hear that Brittanie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 09, 2022

Dealership Rating
Employee Rating

Brittanie was great! She was very nice, easy to work with, and made the process very easy! More

by Sylviasawaged
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

O'Meara Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brittanie here at O'Meara Volkswagen.

February 25, 2022

Dealership Rating
Employee Rating

Everyone was great and help out a lot. Definitely recommend going to Volkswagen for great service!! More

by RICKY.LOCKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stern

Feb 28, 2022

O'Meara Volkswagen responded

Ricky, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing O'Meara Volkswagen!

February 24, 2022

Dealership Rating
Employee Rating

Brittanie Kim is one of the most experienced and affable professionals in this business I have ever dealt with. If I were to describe in one word about Brittanie that is related to your company, it would b More

by Jasinmcguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

O'Meara Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brittanie. We're glad to hear she delivered such a great experience!

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