Brittany Garrett

I am very impressed by the speed at which I was taken care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by an care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by another friendly person, this time a lady. She also was friendly. She asked for my information and needs. After getting clarity as to why I was there, she directed me to a waiting area where I was treated to some delicious coffee while my car was being assessed. Very shortly, she returned to inform that a part was needed before they could address the issues so I rescheduled. This was a very positive experience, regardless. Looking forward to my return. More

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Great service, Brittney the Service Advisor is AWESOME, could not be happier. Will be back the next time service is required. could not be happier. Will be back the next time service is required. More

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Criswell Ford is a very good dealership. I have been a customer for many years and have been extremely pleased with them. I have been a customer for many years and have been extremely pleased with them. More

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Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a tim personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a timely manner. More

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I was out of town from michigan when I had a problem. They worked diligently to get me back on the road and on my way home. They worked diligently to get me back on the road and on my way home. More

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It great dealing Dave I like Maverick the new was well detail the business manager ws fantastic detail the business manager ws fantastic More

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Pleasant service manager, calm and relaxing. Will always have my car serviced here in lieu of the big city. Will always have my car serviced here in lieu of the big city. More

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Criswell literally saved the day for us. We were traveling through, moving from Tennessee to Maine, 2 children and a dog with me, and husband in a U-Haul, towing a trailer. We stopped for ga We were traveling through, moving from Tennessee to Maine, 2 children and a dog with me, and husband in a U-Haul, towing a trailer. We stopped for gas nearby and our Explorer died at the pump. Dead, nothing….. We got a tow from a wonderful company nearby and Criswell looked at our vehicle immediately. I can tell you from past experience at other dealers, they never get you in right away, but Criswell understood our urgency. Turned out the nut fell off the starter wire, THIS SHOULD HAVE NEVER HAPPENED, I AM TALKING TO YOU FORD ENGINEERS!!! ***The following rant is for Ford corporate-Forcing auto stop in your vehicles is highly dangerous!! If I had not turned it off like I always do, this could have occurred at an intersection!!! Children and dog stuck at a light, dead in the water, on a hot summer day. It is stupid, DOES NOT help with environment and once again, is DANGEROUS!!*** Now, back to the wonderful people at Criswell….one silly nut and a small service charge later and we were back on the road. I would absolutely, 100% recommend their service department. We owe them so much for being extremely kind, knowledgeable, and just overall AMAZING!!! More

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Absolutely amazing service. Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill More

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We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! More

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