Marco Brown
Marco Brown at Criswell Ford of Woodstock

Marco Brown

Service Advisor mbrown@criswellauto.com

Criswell Ford of Woodstock

430 Hoover Rd
Woodstock, VA 22664

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4.8
19 Reviews

Service Advisor Criswell Ford of Woodstock 540-534-0220 Main mbrown@criswellauto.com

4.8

19 Reviews

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19 Reviews of Marco Brown

April 23, 2026

Dealership Rating
Employee Rating

Great service. Fast and reliable service. The has been the easiest repair ive had a while with any dealership. They got the parts in and got the job done. The price More

by KCalloway
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2026

Criswell Ford of Woodstock responded

We're delighted to hear your repair experience was both fast and reliable. We appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Criswell Ford!

March 30, 2026

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Recently purchased a vehicle at Criswell and George was my salesperson. I was very pleased with his help in finding what I was looking for. Highly recommend him and this dealership. More

by dbhufman
Sales Price Transparency
Recommend Dealer
Yes
Mar 31, 2026

Criswell Ford of Woodstock responded

Thank you for choosing Criswell Ford and recommending George and our team! We hope to work with you in the future.

March 19, 2026

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Great staff, Brittany and Shannon always take care of us and are vehicles. Excellent customer service, Brittany and Shannon are great asset to the company. Fast service and always makes sure if we need a ri More

by Tammyknight14
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett

Mar 19, 2026

Criswell Ford of Woodstock responded

Thank you for sharing your positive feedback about Brittany, Shannon, and the rest of our team! We are grateful for your support and trust in Criswell Ford.

January 12, 2026

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We had been having issues with a parasitic draw on the 12volt battery and they kept working on it until it was resolved. Very happy with the level of service provided and the continuous follow up appointm More

by matthewlmrosko
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett

December 22, 2025

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Everything perfecto thank you for helpme Nextel time back to you for dio g bussines again More

by yanetcamila85
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Recommend Dealer
Yes

November 12, 2025

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Very efficient. Took me on time. Comfortable waiting area. Pleasant employees. Finished my work a little early and I was very happy. More

by dianefyoung
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett

Nov 15, 2025

Criswell Ford of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We appreciate knowing you were pleased with your overall visit and look forward to working with you again.

October 29, 2025

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I am very impressed by the speed at which I was taken care of. My first contact was a gentleman in sales who showed me where to pull into the service area and he was so friendly. Then I was greeted by an More

by RevBobbi
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Garrett

Oct 29, 2025

Criswell Ford of Woodstock responded

Thanks so much for sharing this great review of your recent service experience at Criswell of Woodstock! Customer service is important to us, and it's rewarding to know you were pleased with your visit. We look forward to seeing you soon!

September 21, 2025

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Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a tim More

by Still alive
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Recommend Dealer
Yes
Sep 24, 2025

Criswell Ford of Woodstock responded

It's rewarding to know we met your expectations. We value the opportunity to work with you to keep your vehicle well maintained and welcome you to reach out if we can be of additional assistance.

July 11, 2025

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Absolutely amazing service. Truck had issue on trip. Pulled, they fixed it and kept constant updates coming to me. Bill More

by billk
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Harne, Brittany Garrett , Michael Seal

Jul 14, 2025

Criswell Ford of Woodstock responded

It's rewarding to know you found our friendly and professional team to be so helpful. We are happy to see we were able to really help you out and welcome you to reach out if we can be of assistance to you in the future.

June 29, 2025

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Employee Rating

We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Garrett , Michael Seal

Jun 29, 2025

Criswell Ford of Woodstock responded

Our goal is to help you keep your vehicle well maintained, and we're happy to hear we really help you out by providing convenient service hours. Thanks again for choosing Criswell of Woodstock and sharing this positive review!

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