Dealership Experience
2 yrs, 3 mos
Industry Experience
1 yr, 4 mos
Languages Spoken
English
15 Reviews
Write a Review15 Reviews of Brittany Mercedes Black
September 02, 2023
What a great experience ! I just purchased a 2009 C6 Z06 from Brittany . This was a sight unseen purchase, that I heavily relied on Brittany to help with a thorough descrip I just purchased a 2009 C6 Z06 from Brittany . This was a sight unseen purchase, that I heavily relied on Brittany to help with a thorough description of the car, and it’s condition . I was sent a ton of high quality close up photos , video , service multi point inspection form etc . The car arrived in BETTER condition than I had even hoped for . I would highly recommend Brittany and Toy Barn for a quality car. I would also like to extend a thank you to Shawn and Simon. I really appreciate it ! I will absolutely be a customer in the future. More
Other Employees Tagged: Shawn, Simon
July 10, 2023
Exceptional customer service. Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! Brittany in Sales and Zach and Finance were absolutely wonderful to work with. I am a huge Toy Barn fan now- and will 100% be a repeat customer!!!! More
May 09, 2023
I bought the cheapest car that Toy Barn will most likely sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and E sell this year (with cash) and was treated as such. I had to hound the dealership for the title, with no one returning my calls/emails (Miranda and Eduaruo.) Turns out the Sales/finance person didn't record my social security number properly and the title couldn't be processed. I had to repeatedly call the dealership to find out what was going on. Brittany was awful to talk to and would not take my calls or requests seriously with vague answers and not getting a manager involved when it was clear there was an issue. Thankfully, when I finally went into the dealership, Chris was able to help and get this figured out. Hand delivery of the title was a nice touch. This dealership is really cool and full of supercars, so I hate that this was my actual experience with this dealership. Suggestion: put checks and balances in place so someone will reach out appropriately if there is an issue on the dealer application. Also, have someone else answer the main line. More
Other Employees Tagged: Miranda Green, Chris Scott
April 04, 2023
I had an amazing experience with The Toy Barn. Brittney was very easy to work with. Brittney was very easy to work with. More
Other Employees Tagged: Miranda Green, Chris Scott, Joe Casa