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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel | Page 25

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
283 Reviews
5.0

283 Reviews

Write a Review

283 Reviews of Brittany Startzel

May 12, 2023

Dealership Rating
Employee Rating

Great service friendly staffs great service advisor good understanding pro tech good transportation highly recommended More

by Nic1jr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Matt Clifford, Joshua Farrell

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Jun 04, 2023

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2023

Dealership Rating
Employee Rating

Prompt, thorough attention to service. Kept informed during visit. Ben was ensured all issues were addressed. More

by Mcrumbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Jun 05, 2023

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 03, 2023

Dealership Rating
Employee Rating

Great service overall. Meet with a familiar face today when taking vehicle in for service. Ops manager Ben I have known for over 20+ years always a warm welcome stepping More

by Joseph Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar , Phil M in sales

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Jun 05, 2023

BMW of Fort Washington responded

Hi Joseph, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

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Employee Rating

I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ed Fallon, Edward Salloum, Amie Marshall, Frank Menna, Luis Rodriguez, Ben Ammar , Michael Fastman, Giuseppe Messina

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Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 04, 2023

Dealership Rating
Employee Rating

Ben helped me with my 3 series in service and Brittany was amazing as always! More

by Tim Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

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Apr 07, 2023

BMW of Fort Washington responded

Hello Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2023

Dealership Rating
Employee Rating

Ben is friendly to me. He helps me get things done. I like Ben. Thanks More

by Chenj1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Michael Fastman

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Apr 04, 2023

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2023

Dealership Rating
Employee Rating

Ben and JP were Awesome! Car was cleaned and beautiful! JP obviously knows his products. Great Job! More

by Theultimatemachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , J.P. Dunphey

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Mar 31, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 22, 2023

Dealership Rating
Employee Rating

I picked up my car from service yesterday and Ben Ammar provided assistance. Each time I have seen him he makes himself available to respond to questions, always helpful and a genuine nice person. Britt More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Mar 24, 2023

BMW of Fort Washington responded

Hi Greg, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 22, 2023

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Employee Rating

Love the attitude of the employees all of them every one is ready to help just like it Supposed to be More

by Nathanielking33
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Eisele, Ben Ammar , JP Dunphy, Maurice Wilson, And the female valet

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Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

March 21, 2023

Dealership Rating
Employee Rating

Ben, Mike and Brittany were great for my service at BMW fort Washington. All around pleasant experience More

by Clschultz616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Abrams, Ben Ammar

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Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Safe travels!

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