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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
408 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

46 yrs, 7 mos

Languages Spoken

English English

5.0

408 Reviews

Write a Review

408 Reviews of Richard Lanci

June 27, 2026

Dealership Rating
Employee Rating

Ben, Ryan and Dennis were incredibly helpful. I was in and out very quickly and they even offered snacks while I waited. They took great care of me, highly recommend. More

by mosinghafary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Jun 28, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 27, 2026

Dealership Rating
Employee Rating

Ben and Dennis treated me very well and made sure I had everything I needed More

by aubs0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 28, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben was really helpful when I walked into the dealership and he helped me with all my concerns. More

by Rafid1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 25, 2026

Dealership Rating
Employee Rating

Ben and Frank is very good with their work and very attentive with my request. More

by msochemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 25, 2026

Dealership Rating
Employee Rating

Ben and Brittany helped me with everything they were quick and very friendly people. Service BMW More

by Vrjp05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 27, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 24, 2026

Dealership Rating
Employee Rating

I really had great service experience woth Ben and Edward. Both were super friendly. Ben went extra mile to take care of me. Thank you BMW Ft.Washington. More

by kirtanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Edward Maguire, Ben Ammar

Report | Print
Jun 26, 2026

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2026

Dealership Rating
Employee Rating

Ben and Ed also Rich Lanci treat me really well and take great care of my car. I love this dealership very much and use them for all servicing of my 2022 bmw x5. More

by Mayur Naik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Edward Maguire, Ben Ammar

Report | Print
Jun 16, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 12, 2026

Dealership Rating
Employee Rating

Ben and Rich lanci treated very well today love the service department and god bless them 🙏 More

by Creamandsugar24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 13, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2026

Dealership Rating
Employee Rating

I really appreciate Ben help ,he been amazing with me ,I had a good experience More

by Mohammadabdulfatah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Jun 12, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2026

Dealership Rating
Employee Rating

Ben Ammar, the dealerships customer relations manager was so friendly and pleasant! Just like family More

by Amal217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Brittany Startzel, Ben Ammar

Report | Print
Jun 11, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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