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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
282 Reviews
5.0

282 Reviews

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282 Reviews of Brittany Startzel

September 03, 2026

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Employee Rating

Ben did a great job with my mom’s car. Great and quick service! Will see him again. More

by arianaaaa5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Sep 04, 2026

BMW of Fort Washington responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 02, 2026

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Employee Rating

Best service department. Everyone was very nice from dropping off till I picked up . Thx Rich Lanci . Ryan young and Ben More

by Mike Ox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Sep 08, 2026

BMW of Fort Washington responded

Hi Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 13, 2026

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Employee Rating

Ben was very nice and picked me up, had a great experience. I reccomend him highly More

by Vrjp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

Print
Aug 17, 2026

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

August 12, 2026

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Employee Rating

Ben is friendly good person respectful best of the best great character nice and I recommend him More

by Jasmingold.inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
Aug 13, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2026

Dealership Rating
Employee Rating

Thank you Ben and Brittney for treating me like family today. I highly recommend BMW of Fort Washington. More

by Jonsloan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

Print
Aug 12, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2026

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Employee Rating

Exceptional service from Aimee and Ben. Car done promptly. I was kept informed every step of the way More

by lauriekennedy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar

Print
Aug 11, 2026

BMW of Fort Washington responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2026

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Employee Rating

I had the pleasure of having Ben as my BMW driver while my car was in the shop, and he made the whole experience so much better. He is funny, kind, and incredibly knowledgeable about BMWs and cars in gener More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

Print
Aug 11, 2026

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2026

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Employee Rating

Best service ever, Ben made sure my car came out on time and even offered a ride to and from home to pick up my car!! More

by Wael Khalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Print
Aug 06, 2026

BMW of Fort Washington responded

Wael, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2026

Dealership Rating
Employee Rating

Absolutely great customer service. Dropped off and picked me up right on time without prearranging. Thanks Ben! More

by Andrew.brown07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

Print
Aug 03, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2026

Dealership Rating
Employee Rating

Excellent service from bmw of Fort Washington i want the team .for dropping my car till it done special thx to Ben .Dennis .frank and the big man Rich lanci More

by Graveskid5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Print
Jul 29, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

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