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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
245 Reviews
5.0

245 Reviews

Write a Review

245 Reviews of Brittany Startzel

April 08, 2026

Dealership Rating
Employee Rating

It's always a pleasure to bring my car for service. Great people. From time to dropping to picking up. I wanna say thank you to Ben and Richard Lanci for all the help. More

by dreadbug90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Apr 12, 2026

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2026

Dealership Rating
Employee Rating

Thank you so much Ben! Great service with the ride home and back. Highly recommended More

by Yessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

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Apr 06, 2026

BMW of Fort Washington responded

Yessica, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

April 01, 2026

Dealership Rating
Employee Rating

I know ben for a long time he’s great with customers i recommend him to everyone. More

by 1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Apr 05, 2026

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2026

Dealership Rating
Employee Rating

Ben is really good friend of mine. He always help me out for everything I need. Thanks Ben. More

by Aggarwal.sk1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Apr 04, 2026

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 28, 2026

Dealership Rating
Employee Rating

Brittany and Ben did a great job with our car. Quickly got the parts and shared updates with me promptly. Helped me get a ride back home right in time for my meeting. Much love for the service tea More

by Psp5011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar

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Mar 31, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2026

Dealership Rating
Employee Rating

Ben and rich lanci were great! 10/10 service will be coming back for sure! More

by Christiec1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Leonard Linch, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

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Mar 26, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 21, 2026

Dealership Rating
Employee Rating

Ben is fantastic, personable, reliable and friendly. I can't believe they were able to fit my car in and get it back the same day, I blew out a tire More

by Scott.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar

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Mar 24, 2026

BMW of Fort Washington responded

Hi Scott, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

March 19, 2026

Dealership Rating
Employee Rating

If you ever need help at the dealership, find Ben! He has all the answers you may need More

by dishchukolha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Ben Ammar, Dennis Kogout

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Mar 22, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2026

Dealership Rating
Employee Rating

Ben is an excellent person and very intelligent and very professional.I recommend him to everyone More

by Ssoni4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Report | Print
Mar 20, 2026

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 10, 2026

Dealership Rating
Employee Rating

Ben and the whole team treated me very well. I recommend this dealership to everyone. Trusted place More

by Babakhalidllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Ben Ammar, Dennis Kogout

Report | Print
Mar 13, 2026

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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