Brittany Tanner
Brittany Tanner at Walt Massey Chevrolet GMC Lucedale

Brittany Tanner

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

Contact Me
5.0
26 Reviews

Dealership Experience

25 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

5.0

26 Reviews

Write a Review

26 Reviews of Brittany Tanner

February 24, 2026

Dealership Rating
Employee Rating

Helpful n kept me updated but was not able to correct the wind sound on my door (in fact it is making more noise now. More

by bvise1943
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 25, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback. We appreciate you noting the helpful communication and updates during your visit, and we’re sorry the wind noise issue wasn’t resolved and is now worse. That’s certainly not the experience we want for you, and we value you bringing this to our attention so we can continue improving our service.

February 20, 2026

Dealership Rating
Employee Rating

They were so friendly! We had the best experience. We are very pleased with our services and will be using them again! More

by millieleigh_96
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 20, 2026

millieleigh_96 responded

.

February 19, 2026

Dealership Rating
Employee Rating

Always goes above and beyond to make sure my issues are addressed. Staff is knowledgeable and friendly. More

by timtribble11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear our team consistently goes above and beyond to address your needs and provides knowledgeable, friendly service. We truly appreciate your trust and support!

February 12, 2026

Dealership Rating
Employee Rating

I can say they went above and beyond to do everything to make this experience a positive one More

by ruby.reid99
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 13, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your kind words. We’re so glad to hear our team went above and beyond to make your experience a positive one. We truly appreciate your trust and support!

February 11, 2026

Dealership Rating
Employee Rating

Easy to schedule service online with a quick confirmation. All service was done as promised. I was notified when completed by staff and online. Excellent friendly and helpful staff. More

by robertkovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

Feb 12, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear scheduling online was easy, your service was completed as promised, and our team kept you informed throughout. We truly appreciate your trust in our team!

February 11, 2026

Dealership Rating
Employee Rating

Overall great experience. Special shout out to Brittany Tanner. Really made me feel valued and went above and beyond to display good customer service More

by kashalagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

Feb 12, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear Brittany made you feel valued and went above and beyond to provide excellent customer service. We truly appreciate your trust in our team!

February 09, 2026

Dealership Rating
Employee Rating

Brittany was amazing in every aspect! Delightful to work with. We got home and for the last 2 mornings my truck wouldn't crank, I had to be jumped off. I didn't have any issues prior. Als More

by Tkhorton83
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 12, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback. We’re glad to hear Brittany made your experience delightful, and we apologize for the issues you’ve experienced with your truck and washer fluid. Please reach out to our service team so we can address these concerns and get everything resolved promptly. We truly appreciate your trust in us!

February 03, 2026

Dealership Rating
Employee Rating

Good job. Good help. Clean business building. Mostly friendly employees. Wish you had popcorn still for the waiting. Thank you! More

by dvdjn
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 04, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for your feedback. We’re glad you had a positive experience, found our facility clean, and felt well helped by our team. We’ll definitely take your popcorn request into consideration—we appreciate you sharing that with us!

February 01, 2026

Dealership Rating
Employee Rating

The service was prompt and professional as always. The staff was courteous and friendly. They take great care of the vehicle and customer. More

by Georgiahillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

Feb 03, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear our service team provided prompt, professional, and courteous care for both you and your vehicle. We truly appreciate your trust in us!

January 30, 2026

Dealership Rating
Employee Rating

It was a very easy and smooth process. Everything was done in a timely manner More

by mandyshyatt82
Recommend Dealer
Yes

Other Employees Tagged: Brittany Tanner

Feb 03, 2026

Walt Massey Chevrolet GMC Lucedale responded

Thank you for sharing your experience. We’re glad to hear the process was smooth and everything was handled efficiently. We truly appreciate your trust in us!

1

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