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Brody Hill
43 Reviews
43 Reviews
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43 Reviews of Brody Hill
Verified Customer
October 29, 2026
Brody was beyond helpful, but not overly pushy either. I came in just to see what was available, and was pleasantly surprised to find a vehicle in my budget right away. I came in just to see what was available, and was pleasantly surprised to find a vehicle in my budget right away. More
by Jessica
October 18, 2026
Brody Hill was a pleasure to deal with. He answered all my questions, and we were able to complete the transaction. The Sales manager and finance adviser were also very helpful when compl He answered all my questions, and we were able to complete the transaction. The Sales manager and finance adviser were also very helpful when completing the transaction. In the end, I drove away in a New Bronco, Heritage Edition! More
by GUNNERMAC
October 15, 2026
Brody Hill was a really helpful salesman, didn't push to upsell or try to sway me towards something I didn't want. Answered questions best he could, and found someone else to get the answers I needed. upsell or try to sway me towards something I didn't want. Answered questions best he could, and found someone else to get the answers I needed. More
by Jessica
October 09, 2026
Amy in quick lane is fantastic. She was a pleasure to deal with as always. She was a pleasure to deal with as always. More
by morganpk3
Other Employees Tagged: Mark Gamber, Bri Walsh, Richie "Rich" Martinez
October 09, 2026
Received the truck and still can’t use it what is going on. You should of never sold the truck knowing that it needed something done to it on. You should of never sold the truck knowing that it needed something done to it More
by robinwolfe11
Other Employees Tagged: Mike Wright, Mark Gamber, Richie "Rich" Martinez
October 01, 2026
Professional, quick, and hard working to get repairs done right the first time! Shout out to Amy Updike who is always pleasant in Quicklane Service. She puts a Smile on my face cuz of her pleasant personalit right the first time! Shout out to Amy Updike who is always pleasant in Quicklane Service. She puts a Smile on my face cuz of her pleasant personality! More
by brian.l.smith87
Other Employees Tagged: Preston - Actual Sales Person filling in for Brody Hill
September 28, 2026
Vehicle History Check: Mentioned to Brodie that Fords are typically work vehicles and asked if this truck had been used for commercial work. He clarified that it was not a work truck, but previously served a typically work vehicles and asked if this truck had been used for commercial work. He clarified that it was not a work truck, but previously served as a rental vehicle in Texas. Pricing & Down Payment Confusion: After signing the paperwork, walked out to the truck with Brodie to inspect it and take additional photos. Clarified the final purchase price—asking whether it was $39k total or $34k, given the $5,000 cash down payment. Brodie responded that he thought $34k was the final balance. Down Payment Paperwork Omission: Had Brodie write "+$5k down" directly on the worksheet during negotiation, but discovered later that the $5,000 credit was not properly applied to the financing total. Financing & Credit Union Balance: Created an account with Florida Metropolitan Credit Union and confirmed the financed balance is currently showing as $39,900, reflecting that the down payment was omitted from the principal. Minor Damage Inquiry: Inquired about minor damages listed on the vehicle record. Brodie stated he wasn't sure of the specifics, suggesting it was likely just minor surface scratches or small dents. Service Call & Diagnosis: Called the dealership and spoke with a representative who transferred the call to the Service Department for an update on the no-start issue (which was present from the beginning, even with a new battery). Service reported that all diagnostic tests passed and promised two new tires, stating the truck would be ready for pickup within an hour. Failed Delivery Attempt: Decided to wait until the next day and took an Uber to the dealership to pick up the truck. Upon arrival, staff informed me that the truck failed to start again that morning. Root Cause & Dealership Resolution: Brodie explained that ants had infested the fuse box, causing electrical arcing. To resolve the issue, they are replacing both the 12V battery and the main fuse box under warranty. To compensate for the delay, they agreed to provide a full tank of gas and tint the windows. More
by youngnathan22
September 27, 2026
We had a great experience purchasing our new 2026 Ford Explorer xx from Preston at Englewood Ford. Preston was professional, courteous, knowledgeable, and very easy to work with throughout the entire sale Explorer xx from Preston at Englewood Ford. Preston was professional, courteous, knowledgeable, and very easy to work with throughout the entire sales and buying process. He listened to what we wanted, answered our questions, and did everything we asked of him to make sure the purchase went as smoothly as possible. We never felt pressured, and we appreciated his professionalism and willingness to work with us from beginning to end. We’re very happy with our new Explorer xx and with the service Preston provided. If you’re looking for a new vehicle at Englewood Ford, I would definitely recommend asking for Preston. Thank you, Preston, for making our buying experience a positive one! — Brian & Maria Smith More
by brian.l.smith87
Other Employees Tagged: Preston -Actual Salesperson
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