Brook Allen
Brook Allen at City Automall Ford
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Brook Allen

Sales & Leasing Consultant

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
44 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

44 Reviews

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44 Reviews of Brook Allen

April 25, 2025

Dealership Rating
Employee Rating

Brook was very helpful and communicative throughout the entire process. I got the perfect vehicle. More

by mbryan0711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We sincerely value your business and look forward to your next visit!

April 18, 2025

Dealership Rating
Employee Rating

Had an easy and enjoyable time purchasing my truck from Brook Allen. Very relatable and honest salesman. If I were to buy another vehicle I’d go right back to city Chevrolet. More

by Owen N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

City Automall Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 18, 2025

Dealership Rating
Employee Rating

Brook and the entire City Ford team were great to work with. Great service, great communication, and great people. I have always had great experiences with City Ford and Brook ensured that continued. T More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, David Dau

Apr 21, 2025

City Automall Ford responded

Rich, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

April 18, 2025

Dealership Rating
Employee Rating

Brook was amazing with getting me placed in a vehicle that I had chosen off of CarGurus. Needless to say, I got MY CAR thanks to Brook and the finance team for making it work!! More

by Warren Jaclyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

Apr 22, 2025

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 18, 2025

Dealership Rating
Employee Rating

Dealership was excellent, everyone was helpful and respectful during my purchase. Would definitely recommend City Chevrolet to anyone. More

by Owen N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 16, 2025

Dealership Rating
Employee Rating

Brook was awesome! He was able to get the financing paperwork done online and the whole process was quick and easy to fit into my busy schedule. More

by Jake L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, David Dau

Apr 18, 2025

City Automall Ford responded

Jake, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Dealership Rating
Employee Rating

Brook did an amazing job showing me the truck and was very helpful through the whole purchasing process More

by jaspieth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau

Apr 19, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2025

Dealership Rating
Employee Rating

Extremely professional and work very hard to get what you wanted and needed I couldn’t be more pleased They really went above and beyond More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2025

City Automall Ford responded

Sarah, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 02, 2025

Dealership Rating
Employee Rating

Brook made the process so easy! He’s so friendly and I didn’t feel pressured or rushed to make a decision. Welcome back to Whitley County! More

by nicoleminier91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Dealership Rating
Employee Rating

Brook was a great salesman to work with! He was very knowledgeable and answered all the questions we had. We never once felt pressured or uncertain about our decision to talk with him! I’ll More

by shughes69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Roller

Apr 05, 2025

City Automall Ford responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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