Brooke Cannon

They took care of all my problems and the experience was quick painless and timely quick painless and timely More

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Great friendly and fast. .I came in wi th a tire leak they found a nail plugged my tire and had me on my way! .I came in wi th a tire leak they found a nail plugged my tire and had me on my way! More

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great customer service the young lady that helped me was very friendly and knowledgeable . great service very friendly and knowledgeable . great service More

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The dealership people were very professional. My service was performed in a timely manner. Very happy with the service. My service was performed in a timely manner. Very happy with the service. More

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Great customer service. Service advisor was very friendly and knowledgeable. Will be back for future service. Service advisor was very friendly and knowledgeable. Will be back for future service. More

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When making appointments you can get in any time. Pretty much. Even with a emergency. Pretty much. Even with a emergency. More

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They mishandled my personal information and that of another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim t another customer. We received each other's personal information including name, address, phone number, and VIN of each other's vehicles. They claim that they were able to fix it, but i asked for a Toyota shirt (not a Wilde shirt) because I love the toyota brand and own two of them. The assistant GM promised me he would get me one, but I have never received it. He refuses to answer/return my phone calls. I was looking to potentially purchase another vehicle and while bringing in my Avalon for routine maintenance, I take with a salesman. He repeatedly lied to me and when I called him out, he kept saying that misunderstood him. That may have been true once, however, when my wife and I both heard the same things and then the salesman denies he said multiple things, that's not misunderstanding him, that's him lying. Their service department was embarrassing on this visit. Other customers and I were left waiting between 10-15 minutes before anyone acknowledged us. Meanwhile countless service advisors walked past us and never acknowledged our existence. Another service advisor was swearing at a customer on the phone while feeling herself up, and other advisors were standing around joking with each other. This place is a total embarrassment to the Toyota brand. If it wasn't for the fact that my service appointments are free, I would never come back. Save yourselves and don't come here! More

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Went in for an oil change and tire rotation. It took 2 hours and we had an appointment. Total price was $77 which is reasonable. Brook was very helpful getting us coupons and keeping us informed It took 2 hours and we had an appointment. Total price was $77 which is reasonable. Brook was very helpful getting us coupons and keeping us informed. More

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They were excellent, fast and efficient, courteous, professional, informative. Will go back for services in the future professional, informative. Will go back for services in the future More

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From the minute you pull into the service bay, the tech writers are on top of it! Very professional people-who go out of their way to make sure you are taken care of. Between them and the shuttle rides bac writers are on top of it! Very professional people-who go out of their way to make sure you are taken care of. Between them and the shuttle rides back are forth are why I will only take my SUV to this dealer ship. More

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