Brooke Crutchfield
Brooke Crutchfield at Master Chevrolet Cadillac

Brooke Crutchfield | Page 3

Service Customer Care

Master Chevrolet Cadillac

3625 Richland Ave W
Aiken, SC 29801

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4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Brooke Crutchfield

October 06, 2026

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Employee Rating

Everyone was polite and professional. I liked the information provided on my phone which gave me the status of my vehicle. More

by jimgranlund
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Recommend Dealer
Yes

October 03, 2026

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The Service Dept. at Master Chevrolet is outstanding. Katie, Pierre, Caleb, Brad, Hannah and the Service Technician, who serviced our Silverado, were all professional, More

by GABY.CHERRY
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Recommend Dealer
Yes

October 01, 2026

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Thank you for taking care of the State Car i brought in for recall in a timely and professional manner. More

by BETSY.PRESSLEY
Recommend Dealer
Yes

September 24, 2026

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The service department was very professional and prompt, My vehicle was ready earlier than when I expected. Some parts that were needed were not on hand, but the parts dept got on it immediately and the p More

by J8KELL
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Recommend Dealer
Yes

September 18, 2026

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There very good to work with and always have treated us fairly on all the vehicles we purchased and any services we needed. Thanks for all the years of quality. Danny More

by fixitadams
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Recommend Dealer
Yes

September 18, 2026

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The dealership is great. The service was at a very good pace even though I was an hour early. The employees were courteous. More

by MLEE.3992
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Recommend Dealer
Yes

Other Employees Tagged: Pierre

September 18, 2026

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Not good Stevie as they rejected my warranty complaint over worn seat that is obviously a design issue. Check out lady was also rude. More

by STEPHENJUS
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Recommend Dealer
No
Sep 18, 2026

Master Chevrolet Cadillac responded

I appreciate your review. It is strange because we love warranty claims and look for any reason to get a repair covered by warranty for a customer. Factory pays the same as customer pay and the customer doesn’t have to worry about a bill. Unfortunately, there’s no escaping the fact that the factory will not cover wear and tear items. I’d love to take a look at what you’re talking about, and if you’d give me a call, I’d be happy to talk with you. Thank you again, Will Schafer 706-855-9400.

September 17, 2026

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service was perfect wait time was what was estimated at drop off check in was easy More

by TPOPE596587
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Recommend Dealer
Yes

September 16, 2026

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Appointment time was kept . They were friendly and I will definitely be back ! Thank you Masters Chevrolet. More

by haxtonfamily
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Recommend Dealer
Yes

September 14, 2026

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Great experience . Easy to work with. Will return for future services. GI go go go More

by A.KAYMCIVER
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Recommend Dealer
Yes

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