Brooke Geyer | Page 23

They have always been friendly and reasonably prompt with service. Follow up calls and scheduling reminders are followed. service. Follow up calls and scheduling reminders are followed. More

by Remartone Verified Customer Verified Customer

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The team at Hawthorne Chevy Service are the best in service! Courteous, and quick turnaround time as usual. service! Courteous, and quick turnaround time as usual. More

by HUBERTCP3.AP Verified Customer Verified Customer

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Brooke provided me with all of the options for my new accessory. The staff was friendly when I got my service completed. accessory. The staff was friendly when I got my service completed. More

by triedel07 Verified Customer Verified Customer

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The service is wonderful. Great people, fast service, fast appointments , low prices, that’s I like fast appointments , low prices, that’s I like More

by Jaropicaso Verified Customer Verified Customer

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Called to discuss repair. Very helpful and personable. Friendly. Repair was completed in s timely manner. Friendly. Repair was completed in s timely manner. More

by Pam Verified Customer Verified Customer

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Greg is the best. Professional, timely and upfront. Always welcoming and knows my van and doesnt try to sell me any service not needed. Always welcoming and knows my van and doesnt try to sell me any service not needed. More

by mhart8 Verified Customer Verified Customer

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It's a great dealership and they have great Customer service I will always take my car there service I will always take my car there More

by biglatif927 Verified Customer Verified Customer

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This was the third time in for the same issue ( I.e Service air bag warning light comes on intermittently) First time in I had to show the service department that it was covered under a technical serv Service air bag warning light comes on intermittently) First time in I had to show the service department that it was covered under a technical service bulletin.12/5/2019.. That time it was a rear seat connector. Next time in 3/18/2021 they charged me $160 for diagnostics and said problem was both side air bags have high resistance estimate ~$2200 to fix. Escalated to GM. They arrange thru Brooke to have re-diagnosed at no charge. Now they say it’s driver side air bag and pretensioner at estimate of $1450. When I asked was the first estimate wrong. all I got was that is what the technician said. So that question was not answered to my satisfaction . No one either at the dealership or GM can tell me if it’s an actual defect with the air bag or bags why the warning light only comes on intermittently? What is one to believe? They have lost all credibility. More

by waschuetz Verified Customer Verified Customer

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The dealer is very good and loving. He did a good job on the car. the car. More

by Javier N Verified Customer Verified Customer

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I’ve had nothing but great experiences here at Hawthorne of Chevrolet. My salesman Bobby Madden was great throughout the whole experience of looking and shopping for my vehicle. of Chevrolet. My salesman Bobby Madden was great throughout the whole experience of looking and shopping for my vehicle. More

by Fernando Verified Customer Verified Customer

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